Night Shift Foreman

6 days ago

Saint John, Canada Universal Truck and Trailer Full time

We are currently seeking a highly motivated individual to fill the role of Night Shift Foreman for our team of Truck & Trailer Technicians at our location in Saint John. The successful candidate will report to the Service Manager and have a strong work ethic and “can do attitude”.

We Offer:

  • Competitive annual salary
  • Quarterly bonus
  • Registered retirement savings plan with company match
  • Health, dental, vision and prescription benefits
  • Life insurance and disability benefits
  • Maternity leave top up program
  • Paid vacation and paid sick time
  • Shift premiums
  • Fitness reimbursement program
  • Uniform allowance program
  • Employee recognition program
  • Company discounts
  • Excellent training opportunities

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
  • Red Seal Truck and Trailer license or post-secondary diploma in logistics or business would be considered an asset.
  • Experience in heavy equipment industry.
  • Truck and trailer experience would be considered an asset.
  • Experience working with OEM warranty process.
  • Demonstrated ability to energize, empower and engage team to get results.
  • Ability to deal with conflict and adversity when leading teams through change.
  • Exceptional communication skills, Interpersonal and negotiation skills
  • Must be team oriented and an independent self-starter.

  • Work closely with shop supervisor on work distribution for the truck and trailer technicians
  • Assist service advisors with preparing & updating work schedules
  • Provide back up support for the Service Advisor
  • Close repair orders
  • Provide updates to customers
  • Support customer processes and systems and work with tech teams to identify ways we can automate and scale customer monitoring
  • Review all returned and/or rejected warranty claims and prepare repair orders for resubmission.
  • Monitor claims for accuracy/ completeness
  • Flag the appropriate technicians for the hours earned on the operations performed
  • Return improperly completed repair orders to the author for correction and/or completion as necessary
  • Updating technicians on warranty coverage
  • Assist with the implementation of Elite Certification and Continuous Improvement initiatives.

Universal Truck and Trailer is Atlantic Canada's largest heavy-duty truck dealership featuring the most up-to-date dealer service bays in Southern New Brunswick and Prince Edward Island. We are an authorized sales, service, parts and warranty dealership for premium products Freightliner and Western Star Trucks. In addition, we service most makes and models for class 6, 7, and 8 vehicles, including luxury class RVs. We focus on exceeding customer requirements through continuously developing our team and building technical capabilities.

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