Active Kids Club Lead
1 week ago
Description
Availability Required: Mon-Fri 7:30am - 7:30pm + Sat & Sun 7:30am - 2:00pm
Position Overview
Altea’s Active Kids Club Lead supports daily operations of the Active Kids Club, ensuring a safe,
engaging, and fun environment for children. This role involves supporting a team of Active Kids
Club Associates, coordinates activities, creates crafts and implements themes They lead the
team and support with on-boarding and training of new hires. They are great communicators
effectively engaging with team members, parents and guardians.
Duties & Responsibilities
- Creating and distributing schedule for Active Kids Club Associates
- Ensuring/monitoring break schedule
- Overseeing shift change requests, call ins and shift coverage.
- Working collaboratively with Events to organize and execute birthday parties.
- Point of contact for all Active Kid Club Member concerns and feedback
- Delegating cleaning tasks & ensure completion.
- Communicate supply needs (craft supplies, cleaning supplies etc.) to Assistant General Manager/Club General Manager
- Take charge in any situation involving communication with parents or incident report completion.
- Role model station supervision deployment and ensure compliance from team.
- Communication of any new processes to team
- Work collaboratively with the Active Kids Club Supervisor regarding Active Kids Club account cancellations.
- Managing voicemail and calls to the Active Kids Club.
- Ensuring daily report & report cards are complete
- And any other additional duties that may be assigned to you
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