Mobile Tire Router

1 week ago

Mississauga, Canada Tesla Full time
What to Expect

Tesla Motors is seeking an accomplished Mobile Service Router dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and employees. The ideal candidate will not only demonstrate technical expertise but also excel in delivering exceptional customer service. Members of our service team must be passionate about supporting cutting-edge EV technology and accelerating the world’s transition to sustainable energy.


What You'll Do
  • Coordinate repairs for new and used vehicles, ensuring compliance with warranty guidelines and specifications
  • Respond to roadside requests and assess technical issues to determine if resolution can be achieved remotely, over the phone, or requires technician intervention
  • Communicate with customers via text, calls, email, and internal channels for service updates, scheduling, payment processing, and addressing inquiries
  • Schedule customers within hour block windows, optimizing throughput and routing for mobile service technicians
  • Collaborate with service leadership to plan for PTO, vehicle maintenance, and adjustments, striving to meet or exceed customer demand
  • Utilize reporting metrics to guide procedural enhancements, elevating the overall customer experience
  • Proficiency in the Microsoft Suite, Tesla programs, and reporting metrics

What You'll Bring
  • Customer-facing experience, ideally in a technical or automotive setting, demonstrating a commitment to excellent service
  • Proficiency in parts processes, warranty knowledge, and the ability to articulate technical information in a customer-friendly manner, both verbally and in writing
  • Enthusiastically seeks understanding of automotive techniques related to vehicle repair and servicing
  • Positive, adaptable, and open to learning about changes in the personal transportation industry, as well as Tesla products and services
  • Strong organizational skills, with the ability to handle multiple priorities, meet deadlines, and thrive in a fast-paced environment
  • Excellent verbal and written communication skills, including the ability to address difficult conversations and customer conflicts
  • Valid driver's license required, ability to work flexible hours, including evenings, weekends, and holidays, and willingness to obtain state licensing where applicable

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

  • Territory Sales Manager

    1 month ago

    Mississauga, Canada Continental Full time

    Job Description***Candidate must be located in the Greater Toronto Area***This position covers the territory of Ontario and ManitobaDrive sales for Continental Tire Canada Inc. CST (Commercial Specialty Tires) products. Provide market growth and strong dealer and national account development within Material Handling, Agriculture, Port and OTR (Off The Road)...

  • Mobile Motor Vehicle Technician

    6 months ago

    Mississauga, Canada Changes On The Fly Full time

    Changes on the Fly is a fast-growing mobile vehicle maintenance service in Toronto. We are looking for motivated, friendly and hard-working people to perform vehicle maintenance work. **What we expect**: - Hard workers - Willingness to learn and be trained - Good natured people who are friendly and accommodating with clients and...

  • IT Support

    6 months ago

    Mississauga, Canada Rivago Full time

    **Responsibilities**: - Technical services and support at the network level: WAN and LAN connectivity, routers, FortiGate firewalls, and security. Remote access solution implementation and support: VPN, Terminal Services, and Citrix. - Deep working knowledge of operating systems - Windows, OSX, Linux - Assemble, image and configure client workstations,...

  • Graphic Design Intern

    6 months ago

    Mississauga, Canada Freud Full time

    **Company Description** Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. Freud Tools is a global manufacturer of circular-saw...

  • Accounts Receivable Associate

    6 months ago

    Mississauga, Canada Continental Full time

    Your tasks Position Summary Post cash, research and resolve claims, Reconcile open receivables balances. Month end reporting. Research and resolve transmission errors. Main Functions: - Periodically reconciling accounts and ensuring that all transactions are accurately reflected in the company's financial records. Investigate and resolve unapplied...

  • Field Sales Representative

    6 months ago

    Mississauga, Canada Continental Full time

    Your tasks This is an entry-level field sales position designed to lay the groundwork for a successful, long-term career with Continental, a global leader in future mobility solutions. The initial assignment will involve a lengthy training period (3-6 months) that provides a comprehensive understanding of the tire industry, our company, our sales strategy,...

  • Regional Sales Director

    1 month ago

    Mississauga, Ontario, Canada Continental Full time

    Job OverviewThis is an exciting opportunity to join Continental as a Regional Sales Director for our tire industry specialist role. As a key member of our sales team, you will be responsible for driving sales growth and developing business partnerships with key accounts in the Greater Toronto Area and beyond.ResponsibilitiesSales Strategy Execution: Develop...

  • Territory Sales Manager

    1 month ago

    Mississauga, Canada Continental Full time

    Your tasks - This position covers the territory of Ontario and Manitoba_ Drive sales for Continental Tire Canada Inc. CST (Commercial Specialty Tires) products. Provide market growth and strong dealer and national account development within Material Handling, Agriculture, Port and OTR (Off The Road) product lines. Develop business partnerships with key...

  • Automotive Apprentice 4+ Year

    6 months ago

    Mississauga, Canada GoWrench Auto Full time

    **Full-Time Automotive Apprenticer Mobile & In-Shop Auto Service Company, GoWrench Auto Is Expanding Ontario Operations**: - **Full Time, Permanent Positions Available**_ **Why join GoWrench Auto?** - Competitive pay per year (based on experience) - Further training and education is available - Full time, permanent - Innovative work environment - In-shop...

  • Order Picker

    6 months ago

    Mississauga, Canada Groupe Touchette Inc. Full time

    ** Starting wage $21.22/hr + Evening Premium $1.50/hr** **JOB PURPOSE** The Order Picker operator is responsible for picking, placing, and locating tires in the warehouse with the help of lifting equipment and scanners. **Why work at Groupe Touchette**: - Very competitive salary on the market; - Possibility of working overtime; - Flexible insurance,...

  • Financial Analyst

    6 months ago

    Mississauga, Canada Freud Full time

    Company Description Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. Freud Tools is a global manufacturer of circular-saw...

  • IT Support Level 2

    6 months ago

    Mississauga, Canada Rivago Full time

    **Must have worked in an MSP environment** **Responsibilities**: - Technical services and support at the network level: WAN and LAN connectivity, routers, FortiGate firewalls, and security. Remote access solution implementation and support: VPN, Terminal Services, and Citrix. - Deep working knowledge of operating systems - Windows, OSX, Linux - Assemble,...

  • Area Sales Manager F/H

    1 month ago

    Mississauga, Canada Continental Full time

    h3>Job Description***Candidate must be located in the Greater Toronto Area***This position covers the territory of Ontario and ManitobaDrive sales for Continental Tire Canada Inc. CST (Commercial Specialty Tires) products. Provide market growth and strong dealer and national account development within Material Handling, Agriculture, Port and OTR (Off The...

  • Inhouse and Event Technician

    6 months ago

    Mississauga, Canada OneWorld Rental - Global Technology Hire Full time

    **Job description** One World IT Rental is an international technology rental business with 10 Locations across 9 Countries. As established and fast-growing company with ambitions to become the largest short term IT rental company in the world for business and social events. OWR provides technology for corporate events and is looking for a friendly,...

  • Financial Analyst

    4 months ago

    Mississauga, Canada Robert Bosch Group Full time

    Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.Freud Tools is a global manufacturer of circular-saw blades, router bits, hole...

  • Senior Financial Analyst

    4 months ago

    Mississauga, Canada Robert Bosch Group Full time

    Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.Freud Tools/Diablo Tools is a global manufacturer of circular-saw blades,...

  • Bilingual Senior Financial Analyst

    1 month ago

    Mississauga, Canada Robert Bosch Group Full time

    Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.Freud Tools/Diablo Tools is a global manufacturer of circular-saw blades,...

  • Automotive Detailer

    3 months ago

    Mississauga, Canada Enterprise Mobility Full time

    **Overview**: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays **$17.00 / hour** and is located at **875 PLYMOUTH DRIVE MISSISSAUGA, ON L5V 2W1.** We offer: - Paid time off - Consistent full time 40 hour per week schedule - Employee discount - Retirement Savings Plan...

  • Automotive Detailer

    2 months ago

    Mississauga, Canada Enterprise Mobility Full time

    **Overview**: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays **$17.55 / hour** and is located at **875 PLYMOUTH DRIVE MISSISSAUGA, ON L5V 2W1.** **Interviews will take place out of our 1475 AEROWOOD DRIVE UNIT 2 MISSISSAUGA, ON L4W 1C2 location** We offer: - Paid time...

  • Automotive Detailer

    6 months ago

    Mississauga, Canada Enterprise Mobility Full time

    Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays **$17.00 / hour **and is located at **1475 AEROWOOD DRIVE UNIT 2 MISSISSAUGA, ON L4W 1C2.** We offer: - Paid time off - Consistent full time 40 hour per week schedule - Employee discount - Retirement savings plan - Health...