
Control Room Site Supervisor
1 month ago
If you are seeking a job where you have important responsibilities, this one is for you As a Control Room Site Supervisor, oversee and direct daily activities, ensuring smooth and efficient operations
We provide people with growth opportunities. We are currently looking for full time employees
What's in it for you?
- Starting wage $35.00 an hour
- Comprehensive health benefits after 90 days
- Career path planning and advancement opportunities
- Paid on-the-job training
- Ongoing training available
- Lead and supervise daily operations, ensuring adherence to established processes and procedures.
- Develop, review, and update SOPs, SLAs, and response protocols to enhance operational efficiency and ensure alignment with organizational goals.
- Implement and maintain new technologies and systems, including PISM, call management tools, and emergency notification systems, to enhance operational capabilities.
- Act as a key point of contact for operational issues, escalating concerns to higher management when necessary.
- Monitor team performance and provide ongoing feedback to drive improvements and maintain high-quality service.
- Provide leadership and guidance in crisis management or emergency response situations.
- Be a liaison between the client, tenants and employees
- Facilitate safety meetings
- Generate attendance reports in the event of an emergency condition
- Valid Alberta Security License
- Be eligible to work in Canada full time
- Experience developing, updating, and maintaining SOPs, SLAs, and response procedures.
- Excellent communication and interpersonal skills, with the ability to mentor and motivate team members.
- Strong knowledge of implementing and managing technologies such as PISM, call management systems, and emergency notification tools.
- Strong problem-solving skills and the ability to make quick decisions in high-pressure situations.
- Experience with monitoring and operation of video and surveillance systems
- Available to work day shifts, with occasional flexibility for mentoring and supporting other shifts as required.
- Minimum 1 year Control room/Dispatcher experience
- Minimum 1 year Supervisor experience
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