Patient Care Manager

3 weeks ago

Cobourg, Canada Northumberland Hills Hospital Full time
Reference # 00877 Posted Tuesday, December 24th, 2024 at 12:00am Scope Public Applications Accepted Position Patient Care Manager Department Medical Surgical Unit (Acute Care) Term Permanent, Full-Time Pay Hiring Range: $110,119 to $113,422 Application Deadline Tuesday, January 7th, 2025 at 12:00am

VALUES AND COMMITMENT

At Northumberland Hills Hospital (NHH), our shared purpose is People First, and our core values of Integrity, Quality, Respect, Compassion and Teamwork are at the centre of who we are and what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital’s dedication to recognising everyone’s contributions and respecting everyone’s dignity, unique experience, and potential.

EQUITY AND ACCESSIBILITY STATEMENT

Northumberland Hills Hospital remains respectful of all protected rights, in line with the grounds laid out by the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). As such, we welcome applications from all qualified applicants and interests from racialized persons/persons of colour, Indigenous People of North America, women, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

We strive to make our entire hiring process as accessible as possible and provide accommodations as required for applicants if needed. For any hiring related accommodation needs and/or requests please email us via careers@nhh.ca. We do not use artificial intelligence in our hiring process.

LOCATION

Located approximately 100 kilometres east of Toronto, NHH is a vibrant community hospital delivering a broad range of acute, post-acute, outpatient and diagnostic services. Directly serving a growing population of more than 60,000 residents spread across a mix of urban and rural settings, NHH directly employs approximately 750 people and relies on the additional support provided by a highly engaged and supportive network of physicians, midwives and volunteers.

Role Overview

Reporting to the Director of Clinical Services, in collaboration with the Department Medical Chief, the Patient Care Manager provides the vision, strategic direction, leadership, and operational management for the Medical Surgical Unit in alignment with the Hospital’s mission, vision, values, and strategic direction.

The Patient Care Manager provides visible leadership and demonstrates responsibility, accountability, and commitment to the development of a work environment that exemplifies interprofessional and ethical practice; professional autonomous decision making; integrative thinking; appreciative inquiry; a shared governance philosophy; and recognition through the support of professional development and continuing education opportunities for the program.

The Patient Care Manager accomplishes this by developing, implementing, and evaluating efficient, effective, and evidence-informed practices including unit and patient care processes, interprofessional collaboration, ethical practices, and continuing staff development opportunities with the goal of creating a safe patient care and workplace environment.

The successful candidate will have demonstrated understanding of organizational change management, operational improvement, performance management, culture, and the ability to support the sustainability of process improvements in the Medical Surgical Unit.

As an integral part of this role, the Patient Care Manager works collaboratively with all members of the health care team and all programs, departments, and services throughout NHH to support efficient and effective patient access and flow allowing all patient care programs to accomplish NHH’s shared purpose of People First.

Qualifications/Requirements

  • Registered Nurse in good standing with the College of Nurses of Ontario
  • Minimum 5 years’ Medical Surgical or equivalent experience
  • Master’s degree in Health Sciences, Administration or Business Administration or in progress
  • Minimum of five years of recent leadership experience including involving and motivating teams of diverse professionals in achieving desired results
  • Advanced medical surgical care knowledge and understanding of current trends.
  • Advanced knowledge related to interprofessional and ethical practice, principles of teaching and adult learning, and health care disciplines and their role in patient care
  • Commitment to creating a positive patient and caregiver experience
  • Evidence of effective communication and conflict resolution skills with the ability to develop positive working relationships with all stakeholders promoting collective problem-solving approaches
  • Excellent interpersonal skills with a strong orientation to staff development and staff empowerment
  • Ability to prioritize and respond to multiple competing demands from patients, families, staff, physicians, and other programs and departments
  • Proficient with computer databases, spreadsheets, MS Office and internet searches
  • Demonstrated compliance with all Occupational Health and Safety Legislation and Infection Prevention and Control practices
  • Proven leadership skills including strong financial, human resource, labor relations, quality management, change management, and utilization management skills.
  • Ability to manage multiple competing priorities from patients, families, staff, physicians, and colleagues.

ASSETS

  • Completion of OHA management courses or equivalent
  • Experience in Program Management and Change Management
  • Experience in Patient and Family Co-Design in healthcare
  • Experience with Epic Clinical Information System

Employment Requirements

Successful applicants are required provide a satisfactory vulnerable sector criminal reference check, that was complete less than one year from the date of hire. This requirement must be met within the first sixty (60) days of employment.

Additionally, to the above, successful applicants are also required to complete the Health Care Worker Health review process which includes providing an up-to-date immunization record to ensure compliance with the Ontario Hospital Association Communicable Diseases Surveillance Protocols within the first thirty (30) days of employment. Northumberland Hills Hospital operates a mandatory COVID-19 vaccination policy for all staff.

Northumberland Hills Hospital may choose to conduct parts/all the hiring process virtually. Furthermore, we are a scent-free environment. When attending the hospital kindly refrain from wearing strongly scented fragrances.

While we thank all those that express interest in this exciting position; kindly note that due to high volumes of interests, only those selected for an interview will be contacted.

  • Patient Care Manager

    2 months ago

    Cobourg, Canada Northumberland Hills Hospital Full time

    **Reference #** - 00867**Posted** - Tuesday, November 26th, 2024 at 12:00am**Scope** - Public Applications Accepted**Position** - Patient Care Manager**Department** - Intensive Care Unit, Respiratory Therapy, Critical Care and Medicine Float**Term** - Permanent, Full-Time**Pay** - Hiring Range: $110,119 to $113,422**Application Deadline** - Tuesday, December...

  • Patient Care Manager, Emergency Department

    1 month ago

    Cobourg, Canada Northumberland Hills Hospital Full time

    **Reference #** - 00871**Posted** - Wednesday, December 4th, 2024 at 12:00am**Scope** - Public Applications Accepted**Position** - Patient Care Manager**Department** - Emergency Department**Term** - Permanent, Full-Time**Pay** - Hiring Range: $110,119 to $113,422**Application Deadline** - Friday, December 13th, 2024 at 12:00am**VALUES AND COMMITMENT** At...

  • Patient Care Manager, Medical Surgical Unit

    3 weeks ago

    Cobourg, Canada Northumberland Hills Hospital Full time

    **Reference #** - 00877 **Posted** - Tuesday, December 24th, 2024 at 12:00am **Scope** - Public Applications Accepted **Position** - Patient Care Manager **Department** - Medical Surgical Unit (Acute Care) **Term** - Permanent, Full-Time **Pay** - Hiring Range: $110,119 to $113,422 **Application Deadline** - Tuesday, January 7th, 2025 at...

  • Dental Patient Care Coordinator

    2 months ago

    Cobourg, Canada LightHouse Dental Full time

    _**LightHouse Dental is growing **_and we are looking for exceptional people to join our team of dental professionals in Cobourg, Ontario. We're seeking a dental receptionist and patient care coordinator to join our fast growing family dental practice. - _**Previous experience in a dental care setting is mandatory.**_ **Responsibilities and Duties** We...

  • Patient Services Specialist

    2 weeks ago

    Cobourg, Canada FYidoctors Full time

    **FYidoctors** is seeking a **Part-Time** Patient Services Specialist on a Permanent basis at our practice in **Cobourg Ontario.** The Patient Services Specialist will be responsible for greeting patients, handling appointment paperwork, and assisting with eyewear retail. This team member will work a schedule of 20-29 hours per week, Mondays through...

  • Director of Care

    4 weeks ago

    Cobourg, Canada Mimak Care Full time

    **Overview** **Duties** - Develop and implement care plans tailored to the individual needs of residents, focusing on their physical, emotional, and social well-being. - Supervise nursing staff and caregivers, providing guidance and support to ensure optimal care delivery. - Oversee medication administration processes, ensuring adherence to safety protocols...

  • Patient Services Specialist

    2 months ago

    Cobourg, Canada FYidoctors Full time

    If you are committed to helping your patients look and feel their best and are looking for your next role, we'd love to hear from you. Come and join us at our Cobourg clinic as our newest **Patient Services Specialist** and help us make an impact on the lives of our patients every day. **Why You Should Join Us**: We at FYidoctors put our patient's...

  • Patient Services Specialist

    7 months ago

    Cobourg, Canada FYidoctors Full time

    If you are committed to helping your patients look and feel their best and are looking for your next role, we'd love to hear from you. Come and join us at our Cobourg clinic as our newest Patient Services Specialist and help us make an impact on the lives of our patients every day. Why You Should Join Us: We at FYidoctors put our patient's well-being first...

  • Lab Patient Technician

    7 months ago

    Cobourg, Canada LifeLabs Full time

    Improve lives. Love your job. Grow your career. Do you want to help improve patients’ healthcare outcomes? Now you can. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years’ experience. We provide laboratory testing services that help healthcare providers diagnose, treat, monitor and prevent disease in patients. LifeLabs...

  • Hospice Clinical Navigator

    7 months ago

    Cobourg, Canada Community Care Northumberland Full time

    Reporting to the Community Manager, the Clinical Navigator is a member of the interdisciplinary team responsible for coordinating and navigating both clinical and supportive care for clients with a life limiting illness and their families. The Navigator collaborates with primary care providers and other community services in the implementation of shared-care...

  • Lab Patient Technician

    7 months ago

    Cobourg, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...

  • Dental Care Professional

    2 weeks ago

    Cobourg, Ontario, Canada Dentalcorp Canada Full time

    **About Us:**At LightHouse Dental, we pride ourselves on delivering quality oral care in a relaxed environment that is welcoming to patients of all ages. Conveniently located at Elgin St W & Division Street, our dental practice serves the Cobourg community.We offer complete, comprehensive, and high-quality dental care, including general dentistry as well as...

  • Oral Care Specialist

    2 weeks ago

    Cobourg, Ontario, Canada Dentalcorp Canada Full time

    About UsWe are a leading dental care provider in Cobourg, dedicated to delivering exceptional patient service and comfortable environments. Our team of professionals offers comprehensive and high-quality dental care, including general dentistry and specialty services such as oral surgery, endodontics, and sedation dentistry.Job SummaryWe are seeking a...

  • Dental Care Coordinator

    2 weeks ago

    Cobourg, Ontario, Canada Dentalcorp Canada Full time

    About Us">LightHouse Dental, conveniently located in Cobourg, provides comprehensive dental care services, including preventative care, general dentistry, and specialty treatments. As part of the Dentalcorp Canada network, we offer access to cutting-edge technology and industry-leading education.">Job Overview">We are seeking an experienced Registered Dental...

  • Dental Care Specialist

    2 weeks ago

    Cobourg, Ontario, Canada Dentalcorp Canada Full time

    About Us:At Lighthouse Dental in Cobourg, we're dedicated to delivering top-notch dental care in a welcoming environment. Our team of professionals is committed to providing personalized attention to patients of all ages.We offer a wide range of services, including general dentistry and specialty treatments like oral surgery, endodontics, and sedation...

  • Dental Care Specialist

    4 weeks ago

    Cobourg, Ontario, Canada Dentalcorp Canada Full time

    About Us:We are a reputable dental practice located in Cobourg, offering top-notch general dentistry services and specialty care such as oral surgery, endodontics, and sedation dentistry. Our state-of-the-art facilities provide a welcoming environment for patients of all ages.Our Approach:We take pride in delivering exceptional patient care through our...

  • Part Time Pharmacy Assistant

    2 weeks ago

    Cobourg, Canada Cobourg Care Pharmacy Full time

    **JOB DESCRIPTION**: Pharmacy assistant needed to support pharmacy staff by assisting with the technical components of dispensing within the pharmacy **RESPONSIBILITIES**: - Fill prescriptions accurately, efficiently, and safely - Accurate data entry of patient and prescription information - Process and prepare blister packs - Assist with inventory...

  • Early Childhood Assistant

    3 days ago

    Cobourg, Canada Cobourg Day Care Inc. Full time

    Care for young children ages 3 months to 12 years. - Be patient, caring and inclusive. - Know how to handle injuries and emergencies. - Collaboratively work with the other Educators to provide an engaging, child directed and enjoyable program that is rich in learning. - To promote, encourage, and model professional attitudes and conduct towards the children,...

  • Dental Hygienist

    2 weeks ago

    Cobourg, Ontario, Canada Dentalcorp Canada Full time

    Company Overview:Cobourg residents have a trusted dental care provider in LightHouse Dental, conveniently located at Elgin St W & Division Street. Our practice is dedicated to delivering exceptional patient care and creating a welcoming environment for patients of all ages.

  • Clinical Coach

    2 days ago

    Cobourg, Canada Community Care Northumberland (Ed's House, Northumberland Hospice Care Centre) Full time

    **Clinical Coach** **(12 month Contract)** Reporting to the Community Manager, Hospice Services and working from Ed’s House Northumberland Hospice Care Centre, the Clinical Coach is responsible for working with participating community organizations in alignment with provincial direction established by Ontario Health and guidance developed by the Ontario...