Customer Service Representative
4 days ago
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.
Why this role is important?
What you'll do:
- Provide customer support regarding products, services, policies and resolve complaints with minimal management assistance
- Demonstrated ability to upsell the customer to purchase more expensive items, upgrades or other add-ons in an attempt to make a more profitable sale
- Demonstrate functional responsibilities of products, services, fittings, EPOS, MMS, cycle counts, incoming orders, sales paperwork, cash control, government or funding programs, stocking and facing shelves as well as booking appointments
- Articulate company rewards (PC Optimum) and any promotional events
- Develop and maintain working knowledge of customer needs/issues and industry trends
- Participate on project teams, driving integrated services and case management
- Effectively communicate with internal and external customers
- Collaborate with and provide seamless backup to more senior Customer Service Representatives
- Commitment to promoting a workplace of inclusiveness and belonging
- Possesses well developed Customer Service Representative skills and depth of capability in several areas based on each stores’ needs
- Basic Knowledge in PC skills (Excel, PowerPoint, Word, Web-interface)
- Possesses excellent verbal and written communication skills as well as strong telephone manner
- Demonstrates CORE Values and has the ability to make connections, build trust and be authentic
- Holds a high school graduate degree
- Basic knowledge in all categories and vendor training in:Diagnostic & Therapy, Daily Living Supplies, Mobility, Supports & Braces, Incontinence, Sleep, CPAP/Respiratory (depending on location)
- Basic knowledge in Customer Relations Management program
- Health & Safety Certification
- Compression (Sigvaris) Training – offsite
- First Aid Training – offsite and if applicable
- AODA
- Customer Excellence
- Understanding of MMS functions
- 0 – 2 relevant experience (retail preferred)
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
How You’ll Succeed:
At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Employment Type:
Part time
Type of Role:
Regular
Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
-
Customer Service Representative
1 week ago
Timmins, Canada Enterprise Holdings Full timeThe Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a...
-
Service Manager
7 days ago
Timmins, Canada Epiroc Customer Center Full timeService Manager - Central North The role of a Service Manager is to develop a service team capable of supporting the installed base of equipment in the designated area while incorporating Epiroc service Vision and Mission. You shall work within the company matrix organization, in close cooperation with the other company departments, to ensure all Parts and...
-
Customer Service Representative
2 days ago
Timmins, Ontario, Canada beBee Professionals Full time $35,000 - $55,000OverviewbeBee Professionals is seeking a motivated and customer-focused Sales Associate to join our team in Timmins, Canada.Key ResponsibilitiesProvide exceptional customer service and support.Maintain knowledge of products and promotions to ensure accurate information.Process transactions and manage cash register operations efficiently.Organize and...
-
Member Services Representative
7 hours ago
Timmins, Canada Planet Fitness - Taymax Group Full timeTimmins 1500 Riverside Drive, Suite AO2B, Timmins, ON P4R 1A1, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive...
-
Dedicated Customer Experience Specialist
2 days ago
Timmins, Ontario, Canada beBee Professionals Full time $30,000 - $45,000Role OverviewIn the dynamic environment of beBee Professionals, we are seeking a highly skilled and dedicated individual to fill the role of Customer Service Representative in Timmins. This position is ideal for those who excel in providing top-notch customer service and are passionate about delivering exceptional experiences.Responsibilities:Deliver...
-
Part-time Field Service Representative
1 day ago
Timmins, Canada The Hillman Group Full timeWho We Are & What We Do The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more! Have you ever done any home improvement projects? If so, you likely know our products. The Hillman Group Canada employs over 700 employees in 2...
-
Route Sales Representative
2 days ago
Timmins, Canada PepsiCo Full time**Overview** **The Role**: As a Route Sales Representative, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, grocery, gas and...
-
Az Ltl Driver
2 days ago
Timmins, Canada Gordon Food Service Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... NIGHT SHIFT: Sun - Thurs - 7 to 8 PM start ** MINIMUM 2 YEARS OF AZ DRIVING EXPERIENCE...
-
Customer Service Food Specialist
1 day ago
Timmins, Ontario, Canada beBee Professionals Full time $25,000 - $35,000Company Overview:At beBee Professionals, we strive to deliver exceptional customer experiences in the heart of Timmins.We are committed to providing a welcoming environment where customers can enjoy delicious food and excellent service.Job Description:Greet customers with a smile and take their orders efficiently, ensuring prompt and accurate service.Prepare...
-
Sales & Service Representative (Ssr)
3 days ago
Timmins, Canada Grainger Full time**Position Function**: Under the general direction of the Branch Manager, this position supports the growth of the branch business by driving profitable sales growth and customer service through understanding. **Principal Duties & Responsibilities**: - Interact, respond and follow up with customers on a daily basis, promptly responding to all inquiries in...
-
Product Support Sales Representative
3 days ago
Timmins, Canada SMS Equipment Inc. Full timeThe salary for this position is **$48,000 plus commission.** **Responsibilities include but are not limited to**: - Provide detailed equipment proposals to meet customer’s specific requirements. - May assist in evaluating used equipment to help provide a market-based value. - Prepare monthly equipment sales forecasts. - Regularly report and make...
-
Bilingual Retail Sales Representative
2 days ago
Timmins, Canada Eastlink Full timeBilingual Retail Sales Representative (English and French) Timmins, ON Eastlink Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and...
-
Sales Representative
4 days ago
Timmins, Canada Kognitive Sales Solutions Full timeKognitive Sales Solutions is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Financial Sales Representative, you will be educating and offering Financial Products on behalf of one of the iconic Canadian brands. Here at Kognitive Sales Solutions, you have the ability to write your own...
-
Retail Sales Representative
8 hours ago
Timmins, Ontario, Canada Advantage Solutions Full timeAt Advantage Solutions, we're shaping the future of shopping experiences and delivering on our purpose of connecting people with products and experiences that enrich their lives.We're looking for a talented Retail Sales Representative to join our team. This is an exciting opportunity to work effectively with store management to increase retail sales and...
-
Service Agent, Mining
5 days ago
Timmins, Canada SMS Equipment Inc. Full time**Responsibilities include, but are not limited to**: - ** Payroll**. **Enters, codes and tracks all time for non-union hourly employees. Responds to inquiries from employees, verifies timecards, and tracks all over time hours. Checks daily entry reports, enters all time with appropriate codes and tracked holiday time and sick time for hourly employees. -...
-
Retail Sales Associate
1 day ago
Timmins, Ontario, Canada beBee Professionals Full time $25,000 - $35,000Job DescriptionWe are seeking a friendly and reliable Retail Sales Associate to manage customer transactions and provide an exceptional shopping experience.Key Responsibilities:Process customer purchases and handle cash, credit, and debit transactions efficiently.Provide excellent customer service, ensuring a positive experience for all customers.Maintain a...
-
Timmins, Canada Wajax Full time**The Opportunity** Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of new large accounts ($60K - $500K). Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers. Retain, grow...
-
Heavy Equipment Technician
1 day ago
Timmins, Canada ReadyQuip Sales and Service Full timeReadyquip's Thunder Bay branch is on the lookout for Heavy Equipment Technicians who are ready to make their mark in the industry Key Accountabilities: - Diagnose mechanical problems using OEM diagnostic tools - Prepare accurate service reports and possess a working knowledge of ReadyQuip’s products and systems - Undertake field assignments as required in...
-
Field Services Technician
7 days ago
Timmins, Canada Everguard Full timeAs our Field Service Technician - Fire Suppression, you will be responsible for a wide variety of in-field fire services such as installing, inspecting, maintaining, modifying, and servicing fire protection equipment and fire suppression systems at commercial, industrial, and institutional sites. Some of the additional expectations of this role include: -...
-
Customer Experience Associate
1 day ago
Timmins, Canada Scotiabank Full timeRequisition ID: 181645 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...