Tesla Advisor

3 weeks ago

Surrey, Canada Tesla Full time
What to Expect

As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience.

Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.

What You'll Do
  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
  • Excite and educate prospective customers through various channels about Tesla's product offerings
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
  • Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes
What You'll Bring
  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

  • Tesla Advisor

    7 months ago

    Surrey, Canada Tesla Full time

    Tesla participates in the E-Verify Program What to Expect - The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors,...

  • Tesla Advisor

    3 weeks ago

    Surrey, Canada Tesla Full time

    **What to Expect** The Role The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate...

  • Tesla Advisor/conseiller Tesla

    7 months ago

    Surrey, Canada Tesla Full time

    Tesla participates in the E-Verify Program What to Expect - The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors,...

  • Tesla Advisor, Sales

    3 weeks ago

    Surrey, Canada Tesla Full time

    **What to Expect** As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their...

  • Tesla Advisor Part-time

    7 days ago

    Surrey, Canada Tesla Full time

    What to Expect The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s...

  • Tesla Advisor

    1 week ago

    Surrey, Canada Tesla Full time

    What to Expect - The Role The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the...

  • Operations Advisor

    3 weeks ago

    Surrey, Canada Tesla Full time

    What to Expect - The Role The Operations Advisor creates and maintains operational efficiencies to drive productivity within the store. The Advisor role supports and empowers the Customer Experience, Tesla Advisors, and Management teams to possess and utilize the tools necessary to meet and exceed targets. You will proactively provide organization and...

  • Service Advisor

    1 week ago

    Surrey, Canada Tesla Full time

    What to Expect What to Expect The RoleWhat You’ll Do **Responsibilities**: - Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention - Accurately record issues and data into Dealer Management System. Attention to detail critical - Conduct Transactions w/...

  • Service Advisor

    3 weeks ago

    Surrey, Canada Tesla Full time

    What to Expect - The Role What You’ll Do - Responsibilities - Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention - Accurately record issues and data into Dealer Management System. Attention to detail critical - Conduct Transactions w/ system; walk customer...

  • Parts Trainee

    3 weeks ago

    Surrey, Canada Tesla Full time

    What to Expect - As a Parts Trainee you are supporting one of the most progressive vehicles in the world. This position is located at one of Tesla’s owned and operated service centers. Communication is highly important, so excellent oral and written skills are required. If you can deliver strong customer satisfaction consistently, and are motivated and a...