Youth Worker, Mobile Crisis

6 days ago

Ottawa, Canada Youth Services Bureau of Ottawa Full time
Location: Ottawa, Ontario

Reports to: Coordinator, Mobile Crisis

Employment Status: Casual Part Time

Bargaining Unit Status: Included (Youth Worker)

Annual Salary: $27.75 - $34.83

Language requirements: English is essential. French is an asset

BFOR: N/A

Reference Number: 24-134

Closing Date: January 6th, 2025

Posting Stage: Internal and external

About Us

Under the general direction of the Director of Mental Health and the immediate supervision of the Coordinator of Mobile Crisis, the Youth Worker provides immediate phone, online chat and mobile response, crisis intervention and short-term follow-up services to children and youth aged 0 to 18, and their families in accordance with the policies and directives established by the Board.

What You Will Do

  • Intervene on the phone, online chat and by home-based visits to manage crisis situations
  • Conduct risk assessments, identify the level of urgency of the crisis, and develop safety plans
  • Complete a thorough assessment when required and develop recommendations regarding a plan of care
  • Assess client need for and recommend when appropriate additional resources or multi-disciplinary support for client
  • Ensure that documentation is maintained according to program policy and procedures including client files and contact activities, plans of care (including goals/action), daily logs and summary reports.
  • Provide information and training sessions when required
  • Participate in community development efforts
  • Participate in staff meetings for the mobile crisis team; participate in appropriate related meetings in the agency and community
  • Follows safe work practices as established by the Bureau and the Program.

This opportunity may be right for you if you have the following:

  • Diploma or degree in social work or related field.
  • Minimum two years related experience in case management, crisis intervention and/ or counseling
  • Demonstrated knowledge base in child and adolescent development
  • Demonstrated crisis intervention skills with an ability to connect quickly with clients
  • Demonstrated counseling skills working with children, adolescents and families
  • Demonstrated ability to assess need for multi-disciplinary support or other resources
  • Knowledge of community resources and relevant legislation
  • Available for shift work including weekdays, weekends, and overnights.
  • Valid driver’s license
  • Written and verbal fluency in English is essential
  • Written and verbal fluency in French is an asset

Disclaimer: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.

What We Offer

  • An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;
  • Comprehensive health and dental benefits for qualifying employees
  • Optional pension plan from Day 1;
  • An evolving environment where we tackle new challenges and continue learning every day.

Join us

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.

We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.

At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Reasonable accommodation will be made available for applicants who require the same, whether on the basis of disability, creed or otherwise, throughout the hiring process, kindly make your needs known in advance. Applicants should know that YSB is similarly committed to providing reasonable accommodation of such needs in the workplace, up to the point of undue hardship. The selected candidate will be required to follow all mandatory Covid 19 safety protocols.

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