Fibre Technician

About Us

Durham Broadband is a publicly owned internet service provider focused on providing industry-best broadband solutions. Our mission is to build and operate the most reliable, fast, and affordable communications network in the Region.

About this Opportunity

Reporting to the Network Engineer, the Fibre Technician will work to pull, install, inspect, repair, troubleshoot, terminate, splice, and test fibre cable for various customers.

• Install, repair, and/or layout fiber communication cabling with minimal supervision.
• Investigate, troubleshoot, and resolve network issues.
• Prioritize work requests, meet service level targets, and escalate issues as required.
• Respond to customer outages for 24 x 7 network reliability, acting as first line technical support.
• Work with network engineers to provision customer-side ONTs and switches.
• Keep detailed network records and information systems up-to-date.
• Install network services and infrastructure in various settings; setup and troubleshoot related systems.
• Splice and terminate fiber optic cable; use common test equipment and network analyzer software.
• Maintain customer premise equipment.
• Provide on-site and remote technical support.
• Oversee network provisioning and configuration according to service orders and operational standards.
• Other duties as assigned.

• High school GED or equivalent.
• Minimum 5 years of experience as a fibre technician or splicer.
• Experience with troubleshooting, installing, Fusion Splicing, and OTDR testing of fiber cable.
• Understanding of Fibre technologies, including GPON.
• Ability to troubleshoot issues with communication cabling and signals.
• Proficiency in Microsoft Office, Visio, AutoCAD, and GIS software.
• Ability to read technical network diagrams and schematics.
• Strong mechanical and electrical aptitude; must be able to use hand and power tools.
• Excellent interpersonal and communication skills.
• Able to adapt to rapidly changing work requirements.
• Works well independently and on a team.
• Detail and service-oriented; committed to meeting deadlines.
• Analytical, systematic approach to problem solving.
• Flexible work schedule; able and willing to work after hours.
• Valid Class G Driver's License.
• Physically fit; able to lift and set up equipment.

• A flexible work environment.
• Percentage matching on RRSP contributions.
• Excellent company-paid benefits from date of hire.
• Ontario Government Mobile Data plans.
• Tuition and Fitness reimbursement plans.

Interested applicants are invited to submit their resume no later than December 30, 2024 by email to careers@oshawapower.ca with the position title in the subject line.