Store Lead

1 month ago

Vancouver, Canada Moores Full time
Job Description

Reports to Store Manager:

As a Store Lead, you are expected to partner with your Store Manager (SM) to provide support in assisting the store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. You may also be assigned additional management development opportunities.

To be successful in this role the role you will:

- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions

Leadership:

• Partners with Store Manager and management team to assist in leading store staff to achieve sales, service, and operational expectations when assigned as the manager on duty or to open/close the store.
• Supports the Store Manager and management team efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities based on expectations set by the Store Manager.
• Collaborates with the Store Manager and management team to assist in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance:

• Supports the Store Manager and management team in the achievement of store business plans, including sales, customer service and operational goals.
• Assists the Store Manager and management team in executing game plans and following up on execution to maximize sales and drive consistent performance results.
• Partners with Store Manager and management team to present opportunities with fact-based information and recommendations.
• Understands how to leverage store reports to understand decisions made to drive the store business.
• Participates in driving business outreach opportunities and communicate leads to Store Manager.
• Identifies performance opportunities and partners with Store Manager and management team to contribute to development of a plan to address and manage issues effectively.

Operational Excellence:

• Partners with Store Manager and management team to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise.
• Assists Store Manager and management team with training store staff on all internal operational functions as assigned.
• Stays informed on corporate communication, directives, initiatives, policies and procedures.
• Supports the Store Manager and management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.

Workplace:

• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Assists the Store Manager and management team to create a steady pipeline of external talent through recruitment.
• Partners with Store Manager and management team to conduct regular store meetings ensuring all store team members are up to date with company directives.

Customer Experience:

• Assists the Store Manager and management team to train the store team on the customer service expectations and create an exceptional customer experience.
• Supports the Store Manager and management team to lead the store team to exceed customer expectations and achieve a high Net Promoter Score (NPS).
• Understands how to leverage customer feedback to understand decisions made by Store Manager to allow for appropriate action to prevent or resolve customer concerns.
• Collaborates with the Store Manager and management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications:

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Physical Requirements

• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

Pay Range: $22.00 - $25.00/hr

We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#MC

Work Locations: 00015 Vancouver Dwtn 524 Granville Street Vancouver V6C1W6
Job: Store Management
Organization: Moores
Shift: Variable
Zone: Canada

Pay: $22.00-$25.00 per hour

Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Monday to Friday
* Weekends as needed

Work Location: In person

  • Store Supervisor Lead

    3 months ago

    Vancouver, British Columbia, Canada beBee Professionals Full time $45,000 - $60,000

    Job Title: Retail Store SupervisorWe are seeking an experienced Retail Store Supervisor to oversee daily operations and lead our retail team at beBee Professionals in Vancouver.Key Responsibilities:Supervise and train retail staff to deliver exceptional customer service and achieve sales goals.Manage inventory levels and ensure accurate stock...

  • Store Supervisor Lead

    3 months ago

    Vancouver, British Columbia, Canada beBee Professionals Full time $45,000 - $60,000

    Job Title: Retail Store SupervisorbeBee Professionals in Vancouver is seeking an experienced Retail Store Supervisor to oversee daily operations and lead our retail team. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff, and achieving sales goals.Key Responsibilities:Supervise and train retail...

  • Retail Store Team Lead

    1 week ago

    Vancouver, British Columbia, Canada Ayesha Enterprises Inc. Full time

    Job Title: Retail Store Team LeadWe are seeking a highly skilled and experienced Retail Store Team Lead to join our team at Ayesha Enterprises Inc. in an exciting opportunity to lead a dynamic retail store team.About the Role:The successful candidate will be responsible for overseeing the daily operations of the store, including managing sales staff,...

  • Store Supervisor Lead

    3 months ago

    North Vancouver, British Columbia, Canada beBee Professionals Full time $45,000 - $60,000

    Job SummaryWe are seeking an experienced Retail Store Supervisor to oversee daily operations and lead our retail team at beBee Professionals in North Vancouver.Key ResponsibilitiesSupervise and train retail staff to deliver exceptional customer service and achieve sales goals.Manage inventory levels and oversee store opening and closing...

  • Entrepreneurial Retail Store Team Lead

    2 weeks ago

    Vancouver, British Columbia, Canada DUER Full time

    We are looking for a highly skilled and results-driven Assistant Store Manager to join our Kitsilano team at DUER. Reporting to the Store Manager, this role offers an exciting opportunity to lead and manage day-to-day store operations, drive sales growth, and develop a high-performing team.About UsAt DUER, we turn fashion into technical apparel for an active...

  • Retail Store Team Lead

    4 weeks ago

    Vancouver, British Columbia, Canada Elite Mart Full time

    At Elite Mart, we are seeking a talented Retail Store Team Lead to join our team!We offer a competitive salary of $50,000 - $65,000 per year.About the RoleThis is an exciting opportunity for a skilled and motivated individual to take on a leadership role in one of our retail stores. As a Retail Store Team Lead, you will be responsible for overseeing the...

  • Restaurant Team Lead

    2 weeks ago

    Vancouver, British Columbia, Canada MR. GREEK DONAIR STORE INC Full time

    About the RoleWe are seeking an experienced Restaurant Team Lead to join our team at MR. GREEK DONAIR STORE INC in Vancouver.ResponsibilitiesEvaluate and implement efficient methods to meet work schedules, ensuring seamless day-to-day operations.Supervise and coordinate activities of staff members who prepare and portion food, maintaining high-quality...

  • Pet Valu Assistant Store Manager Lead

    3 weeks ago

    Vancouver, British Columbia, Canada Pet Valu Full time

    Pet Valu Assistant Store ManagerEstimated Salary: $90,000 per yearAbout the RoleWe are seeking an experienced and motivated Assistant Store Manager to join our team at Pet Valu. As a key member of our store management team, you will be responsible for ensuring excellent customer service, leading a team of employees, and maintaining a clean and safe store...

  • Pet Valu Retail Store Team Lead

    2 weeks ago

    Vancouver, British Columbia, Canada Pet Valu Full time

    Job Overview:We are seeking a highly skilled and motivated Pet Valu Retail Store Team Lead to join our team. As a key member of our store leadership, you will be responsible for assisting with all operations in the store, helping to represent your store in surrounding communities, and supporting the overall success of our business.About the Role:Assist with...

  • Procurement Category Lead

    6 months ago

    Vancouver, Canada Lululemon Full time

    who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Store Manager

    6 months ago

    Vancouver, Canada The Latest Scoop Full time

    **Why The Latest Scoop (TLS)** Founded in 2004, TLS is a Vancouver-based female owned company. We are a lifestyle concept store with a curated a unique mix of product: fashion, furniture, home decor, accessories, footwear, stationery, and gift. Our stores are beautiful, textural, layered, and dimensional, and represent a unique lifestyle shopping...

  • Store Manager

    6 months ago

    Vancouver, Canada Mejuri Full time

    Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri...

  • Store Manager

    6 months ago

    Vancouver, Canada Plenty Full time

    **store manager** **aka: the heart of it all.** At Plenty each of us is part of an eco-system - valuable members of an intricately beautiful, culture creating community. We foster camaraderie, belonging, acceptance. We believe creativity inspires authenticity. We hold a deep respect for each person’s value and inherent worth. The Store Manager is the...

  • Store Manager

    6 months ago

    Vancouver, Canada Cole Haan Full time

    **Responsibilities** - Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability - Meet sales goals by training, motivating, mentoring and providing feedback to sales staff - Ensure high levels of customers satisfaction through excellent service - Complete store administration and ensure compliance with...

  • Pet Valu Store Team Lead

    1 month ago

    Vancouver, British Columbia, Canada Pet Valu Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Store Manager to join our Pet Valu team in Vancouver, British Columbia.Key Responsibilities:Lead and develop a high-performing store team to deliver exceptional customer service and drive sales growth.Ensure seamless day-to-day operations, including scheduling, training, and coaching...

  • Store Manager

    2 months ago

    Vancouver, Canada Kiokii and … Inc. Full time

    **Who are we?** Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 12 stores across Canada to-date and more to come! And we are so excited...

  • Store Manager

    7 months ago

    Vancouver, Canada D. & A.'s Pet Food 'N More Ltd. Full time

    _**Can You Lead a Pet Food Retail Team? **_ - **Do you have a passion for pets?**_ We are leading specialty pet food retailer is seeking a Full-time Store Manager to lead a team in one of our locations. The location is still to be determined but will be in the Vancouver area. The training for this position may be done in multiple locations in the Vancouver...

  • Store Manager

    6 months ago

    Vancouver, Canada Pita Pit Full time

    **At Pita Pit we are Fanatical about our business - and we are looking for people who share that same attitude.** Our Store Managers bring the Pita Pit experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities. They delight and uplift customers through a human...

  • Store Leadership Role

    1 month ago

    Vancouver, British Columbia, Canada Moores Full time

    Job Summary:We are seeking a highly motivated and experienced Store Lead to join our team at Moores. As a key member of our store management team, you will play a crucial role in driving sales growth, delivering exceptional customer experiences, and leading a high-performing store team.About the Role:This is an exciting opportunity for a results-driven...

  • Store Manager

    3 months ago

    Vancouver, Canada LA FRAISE ROSE Full time

    **Job Title: Store Manager - La Fraise Rose** **Location**: Vancouver, BC **Employment Type**: Part-Time (20-30 hours per week) **Salary**: $25/hr + Valentine's Day bonus + Product discounts **About Us**: La Fraise Rose is a growing business specializing in chocolate-dipped strawberries and stunning floral arrangements. We pride ourselves on creating...