Clerk, Grade 5

About Toronto Community Housing Corporation

Toronto Community Housing Corporation ("TCHC") is the largest social housing provider in Canada and the second largest in North America. We are wholly owned by the City of Toronto and operate in a non-profit manner. TCHC provides homes to over 41,000 low and moderate-income households in 88 of Toronto's neighbourhoods, with 93,000 tenants from many different backgrounds with a diversity in age, education, language, mental and physical ability, religion, ethnicity and race. We are an essential part of the City of Toronto's fabric and social system.

Our over 2,000 employees work to achieve our vision of quality homes in vibrant communities where people are proud to live and work.

Vacancy Type

Full-time Temporary

Salary/Hourly Range

$26.47 - $28.85

Work Details (Days/Hours)

Monday – Friday 35 hours per week

Hybrid Eligible

Yes

Affiliation

CUPE Local 79

Division and Department

Finance – Accounts Payable

Location

35 Carl Hall Road, Toronto

Number Of Vacancies

1

Contract Length

Until end of March 2027

Existing/New Job

Existing

Grade

TCHC 2

Vacancy Status

Existing

Candidate List Or Eligibility List

Candidate List

What We Offer

In addition to competitive wages and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Three weeks paid annual vacation days, increasing with years of service;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount;

Make a difference

Do you see yourself working for one of the largest social housing providers in North America that is dedicated to improving the lives of its residents? Are you a dynamic, service oriented individual who is eager to learn and expand on current skill sets within Resident and Community Service? If this sounds like you, then we have an opportunity you won’t want to pass up

The Clerk Grade 5 will perform a variety of clerical duties in support of the effective and efficient administration of operations within Toronto Community Housing.

What You’ll Do

• Perform filing, typing, mail and courier services, and other related clerical tasks.
• Log incoming facsimiles, courier material and delivers to appropriate staff.
• Check daily incoming mail for Tenant Parking Registration and Cancellation Forms from different Operating Units (OU) Offices and updates HMS records as needed.
• Date stamp, reviews and inputs submitted TCHC documents and follows-up on missing documentation as required.
• Maintain up-to-date records related to non-tenant parking clients
• Maintain and prepares reports from manual or electronic files and databases.
• Photocopy and collates documents for distribution, mailing and filing.
• Assist department staff as required.
• Sort and files correspondence, records, and various documents.
• Process incoming and outgoing mail, manually and electronically.
• Respond to general enquiries in person and on the telephone.
• Complete all non-tenant parking registrations for walk-in clients.
• Refer other enquiries to appropriate staff, takes messages and pages staff, as necessary.
• Type form letters, invoices, requisitions, forms, labels, tabs, etc.
• Cut, collates, folds, punches, staples, binds, and packages documents and reports using electric cutting, collating and folding machines, plastic binding machine and hole drill in large quantity printing operations.
• This position may require the ability to travel to various work locations in a timely manner.

What You’ll Need

• Considerable office experience performing various clerical duties
• Ability to perform routine office duties.
• Ability to type and prepare basic clerical records.
• Ability to lift objects up to 50 lbs.
• Basic knowledge of computerized office systems, including computers, fax machines, photocopiers, scanners, printers, etc., with practical application in word processing, data entry and other software packages
• Basic knowledge of standard office practices and procedures
• Good interpersonal