Product Support Representative
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Product Support Representative - Construction/Crane
Prospect and source new customer opportunities within defined Construction, Forestry and On Highway territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to provide expert knowledge, advice and product solutions for client needs.
The Role
- Manages Customer Satisfaction with Existing Construction, Forestry and Crane Territory Customers.
- Identifies and resolves issues in a timely manner.
- Attend to phone inquiries and demands from established and prospective clients.
- Meet and exceed all established sales targets as determined monthly/annually.
- Assist in the creation and submission of bids for National Customer opportunities.
- Liaise with manufacturers, in-house departments and all other relevant suppliers in order to determine status of orders and compliance to delivery times.
The Candidate
- Education: College diploma / Post secondary Education
- Work Experience: 2-3 years related experience in sales, marketing or equivalent business experience
- Knowledge: Knowledge of heavy equipment is an asset, IMPACT selling process, must possess a valid driver’s license.
- Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred)
The Company
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast.We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few.Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward.People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights include:
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending
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