Sr IT Analyst
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Sr IT Analyst
Date: Oct 8, 2026
52188 - To Be Determined - Regular
Hiring salary range: $4,102.00 - $4,688.00 / Bi-weekly
Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.
It’s an exciting time to join the team at Hydro One
The work location will be in Central, Southern or Eastern region considered with mutual agreement.
Job Description:
- Advise and assist users concerning the production use of systems, products, or databases. Implement and document enhancements and changes to meet new user needs. Analyze trouble reports and implement corrective actions. Resolve emergency problems under time constraints. Identify latent problems and implement changes to eliminate or bypass them. Assist in the assignment of priorities to maintenance tasks.
Supply training and user support for simple to complex products, systems, or databases. Prepare user instructions in the form of written documentation (manuals and on-line user aids) and demonstrate usage. Demonstrate the usage of proposed development end products by means of prototyping or simulation tools. Identify the training needs of user staff and information-technology staff. Define training courses and formulate their content. Prepare training materials. Conduct classroom sessions. Provide individualized instruction and act as a resource person for self-instruction courses. - Supply consultative services and specialized expertise in information-technology areas. Assist, and provide guidance to, users and line management, both within and outside of the unit, in the availability and use of information technology. Supply information related to the availability and use of information technology services. Supply specialized expertise in the use of facility software, including compilers, utilities, program libraries, operating-system facilities, data-
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