Remote Principal, NetSuite Consultant

8 hours ago

pickering, ontario, Canada Bryant Park Consulting Full-time

About Bryant Park Consulting:


Bryant Park Consulting is a leading Oracle | NetSuite consulting firm dedicated to helping businesses achieve their goals through successful ERP implementations and optimizations. We are a team of experienced consultants passionate about delivering exceptional client service and driving digital transformation. At Bryant Park Consulting, we foster a collaborative and supportive environment where our employees can thrive and grow professionally.

What you will do:


As a Principal Consultant you will be responsible for playing a critical role in supporting the continuous improvement of the products and services we provide to our clients.


Responsibilities



  • Act as subject matter expert and key contributor to service transition and service delivery for accounts assigned to the team
  • Ensure client satisfaction on assigned accounts by addressing requests within defined SLAs; typically 3-6 projects or as needed
  • Proactively review workload and redistribute as necessary
  • Conduct regular