Chief Operating Officer Social Housing
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Reporting to the Chief Executive Officer, the Chief Operating Officer joins LMCH’s Senior Leadership Team. You will align services, resources, and people with strategic priorities while supporting financial stewardship. The mandate includes operational excellence, tenant experiences, and positive community outcomes.
Key Responsibilities: Provide strategic and operational leadership across tenant services
Oversee maintenance, repairs, and community safety operations
Lead tenancy support and Rent-Geared-to-Income administration
Build relationships with tenants, employees, and community partners
Advance innovation, accountability, and continuous improvement
Requirements: University degree in business, public administration, social services, or related field
Minimum 10 years of progressively responsible leadership experience
Experience leading complex operations and significant budgets
Ability to lead large, multi-functional teams in unionized environments
Strong financial acumen, stakeholder engagement, and political acuity
Bring executive leadership, operational excellence, and stakeholder engagement to advance LMCH’s safe, affordable housing mission.
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