Remote Reimbursement Specialist
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JOB DESCRIPTION
POSITION Reimbursement Specialist (Bilingual- French and English)
COMPANY AND LOCATION Auxilium Health (Hybrid)
EMPLOYMENT TYPE Full-time, Permanent HOURS WORKED 37.5 hours per week, Monday-Friday, 9 am – 5 pm or 12 pm – 8 pm
DEPARTMENT Patient Support Programs
REPORTING TO Manager, Patient Support Programs
DIRECT REPORTS No
POSITION SUMMARY:
The role of the Reimbursement Specialist involves overseeing all aspects of patient enrollment into a Patient Support Program. Additionally, Reimbursement Specialist will perform a reimbursement navigation and coordinate services for patients who have been prescribed the medication by their doctor. The Reimbursement Specialist's responsibilities include assisting physicians and patients with regards to drug coverage, following up on submissions related to obtaining coverage from insurers and ensuring timely access to prescribed treatments. The Reimbursement Specialist also provides ongoing support to patients through effective communication to ensure seamless access to the prescribed therapy.
GENERAL RESPONSIBILITIES & ESSENTIAL FUNCTIONS:
● Work with patients to remove barriers for access to the prescribed medication
● Provide education to patients, HCP’s (Health Care Providers) and their staff regarding program services.
● Respond to inquiries from patients, HCP’s (Health Care Providers) and their staff in a timely and appropriate manner
● Support access to medication and expedite time to obtain the drug prescribed by providing reimbursement support and assistance for patient out-of-pocket costs
● Communicate with patients, HCP’s, clinic staff, and Key