Retail-Atlantic - Area Manager Cleaning Industry- Halifax

3 weeks ago

Halifax, Canada United Services Group Full time

Retail-Atlantic - Area Manager Cleaning Industry- Halifax Sunday, October 20, 2024 About Us We are an established Canadian facility maintenance company. We provide a variety of services to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental, vision, and a pension plan after 1 year. Job Summary This role is responsible for leading, managing, coordinating, and implementing daily the Janitorial Services scope of works at all store or site locations within the designated area or territory, across multiple customer banners. The key focus areas of this role are in managing: Customer Experience & Retention Performance of our Partners & Cleaners Overall Store Operations (Including store budgets, profitability & KPI’s) Quality Standards & Audits Training Cost Management Increasing Revenue & Profits per Store and Customer Banners United & Customer Processes, Policies & Guidelines Support to other Area Managers as required Planning & Budgeting: Responsible for participation in the development and implementation of annual plans by customer banners (annual waxing schedules, budgets, potential add on sales opportunities). Implement store level budgets. Create and develop short and long-term strategies at store level to secure sustainability and profitability of all operations. Customer Relationships & Communication: Build strong relationships with customers and business partners at store level (cross-selling, building trust, delivering good service, consistency, follow through, being a United brand ambassador and representing the brand positively). Single point of contact at store level with customer for the communication between United and the customer for all services (nights, day porters, outside services, etc.) & various departments within United. Address store level customer concerns and provide timely and effective solutions to problems. Support Regional Management on all face-to-face meetings or touchpoints with key customer stakeholders (e.g., Customer District Managers (DM's) & Customer V.P level) Daily/Weekly/Monthly meetings with customers banners on store audits, case management & action plans, periodic schedules, scope of works. Daily/Weekly/Monthly reporting on issues & escalations, action plans, including access issues, to customer. Weekly or as required, store compliance walks with customers. Lead or participate in store transition meetings with new customer and partner together about expectations around scope of works and set expectations. Internal Communication: Lead and coordinate all store level communication with United Partners daily on issues and actions. Set expectations with Partners, provide training, coaching & mentoring. Participate in cross-functional weekly & monthly meetings with Regional & Support Teams (e.g., L & D, Partner Relations, Equipment Services). Process Compliances: Lead all process initiatives/implementation at store level; Work with Sr. management on identifying store level trends and process gaps. Lead store level customer store/calibration walks. Lead process adoption in Salesforce. Responsible for managing business using United technologies provided (e.g., Salesforce/Outlook). Lead and or support key United operational processes and KPI’s: As per Retention Priority Framework, to name a few. Support Partner Change Overs (PCO) with Partnership team. Material Ordering. In-Store Specials. Conduct Visitation Audits & manage Case management for issues and escalations. Create and implement Periodic Schedules. A.R.I and H & S Compliance I.D Badging & uniform compliance for all Partners & cleaners In Store Partner Training and support Partner Effectiveness in Partner training Program Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners Collection of Annexes or any other types of Inspections/reporting required by Customers for Billing purposes Cost Management & Controls: Responsible at store level for Revenue + Cost per Store; Budget Vs Actual + Gross margins. Responsible for the store level financial activities related to billing, invoicing, store budgets, customers, suppliers and sub-contractors’ expenses, employee hours, material costs over budget, equipment repair costs. Support Sr. Management for operational costing for new & existing business. Monitor asset inventory, including but not limited to, equipment, supplies at store level. Implement transitions of new business in stores in compliance with customer transition process. Lead growth of In-store business by upselling Special services. Workforce & Performance Management: Co-Lead Performance Management for Partners with Partner Effectiveness team as per United reports (Monthly inspections, escalation reports, attendance reports, visitation reports) Recruitment, Training & Development: Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners and Partner management (e.g., Partner Change Overs (PCO); Group Echo; Insurance, Contract signing, ID Badging for all staff and Partners; Material Ordering; Invoicing. Lead In-Store Partner Training (Scope + Equipment + Material Ordering) and support Partner Effectiveness & L & D in overall Partner training program. Lead daily/weekly mentoring and coaching of Partners on store performance and customer scope of works. Monitoring performance of reporting Partners and apply performance improvement plans to improve Partner engagement and productivity in conjunction with Partner Effectiveness team Responsible for managing business using United technologies provided (e.g. Salesforce & Microsoft Programs). Responsible for asset management. Education/Experience: Degree in business administration or related field. Minimum of 5 years’ experience in the Janitorial industry or any other operational environment experience. 3 – 5 years’ experience in a supervisory role
#J-18808-Ljbffr

  • Retail-Atlantic - Area Manager Cleaning Industry- Halifax

    3 weeks ago

    Halifax, Canada United Services Group Full time

    Retail-Atlantic - Area Manager Cleaning Industry- Halifax Friday, September 20, 2024 About Us We are an established Canadian facility, maintenance company. We provide a variety ofservices to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental andvision, and a pension plan after 1...

  • Area Manager Retail

    4 weeks ago

    Halifax, Nova Scotia, Canada United Services Group Full time

    Retail-Atlantic - Area Manager Cleaning IndustryUnited Services Group is seeking a highly skilled and experienced Area Manager to lead our retail cleaning operations in Halifax.We offer a competitive compensation and benefits package, including health, dental, and vision coverage, as well as a pension plan after one year of service.This role is responsible...

  • Area Manager Retail

    4 weeks ago

    Halifax, Nova Scotia, Canada United Services Group Full time

    Retail-Atlantic - Area Manager Cleaning IndustryUnited Services Group is seeking a highly skilled and experienced Area Manager to lead our retail cleaning operations in Halifax.We offer a competitive compensation and benefits package, including health, dental, and vision coverage, as well as a pension plan after one year of service.This role is responsible...

  • Assistant Retail Manager

    5 months ago

    Halifax, Canada The Halifax Seed Company Full time

    Halifax Seed is searching for a talented individual with an attention to detail and the ability to work in a fast-paced environment to join our team as the Assistance Retail Manager in our Halifax, NS location. Are you passionate about horticulture and enjoy building customer relationships? As Assistant Retail Manager, you will support the Retail Manager in...

  • Double Decker Driver

    5 months ago

    Halifax, Canada Coach Atlantic Transportation Group Inc. Full time

    **Coach Atlantic Maritime Bus** is currently recruiting an **Antique Double Decker Driver. **The position is applicable for any individual residing in **Halifax, Nova Scotia.** **Coach Atlantic Maritime Bus** is Atlantic Canada’s Leading Passenger Transportation Company. We’re hiring friendly & professional team players looking to be **_Difference...

  • Halifax Acorn Part Time Organizer

    4 months ago

    Halifax, Canada Halifax ACORN Full time

    Your job title: ACORN Lead Organizer Where you will work: Report to the Halifax ACORN office daily, work in the field. Starting wage: $18.77 per hour Training is provided. ACORN is a community action group/union that punches above its weight class. If you want to actually win victories for tenants and working-class people—and not just talk about...

  • Assistant Store Manager in Training

    5 months ago

    Halifax, Canada Atlantic Superstore Full time

    Assistant Store Manager in Training - Halifax/Dartmouth Market A wonderful opportunity to learn and grow into an Assistant Store Manager role with a great company! Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position...

  • Assistant Store Manager

    5 months ago

    Halifax, Canada Atlantic Superstore Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...

  • Junior Project Manager It

    7 days ago

    Halifax, Canada PSA Halifax Full time

    **PSA Halifax is recruiting for a Junior Project Manager, IT** PSA Halifax, owned and operated by PSA International, has been serving the Atlantic Provinces and abroad for more than forty years and offers one of the most cost-effective cargo-handling facilities on the Atlantic Seaboard. PSA Halifax guarantees its national and international client base fast...

  • Retail-atlantic - Area Manager Cleaning Industry

    5 months ago

    Halifax, Canada United Services Group Full time

    About Us We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year. Job Summary This role is responsible for leading, managing, coordinating, and...

  • Retail-atlantic - Area Manager Cleaning Industry

    2 months ago

    Halifax, Canada United Services Group Full time

    About Us We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year. Job Summary This role is responsible for leading, managing, coordinating, and...

  • Retail Store Manager Trainee

    2 weeks ago

    Halifax, Nova Scotia, Canada Atlantic Superstore Full time

    Assistant Store Manager in Training - Halifax/Dartmouth MarketA wonderful opportunity to learn and grow into an Assistant Store Manager role with a great company.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.Our unique position as one...

  • Home Meal Replacement

    2 months ago

    Halifax, Canada Atlantic Superstore Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...

  • SAP Operations Department Manager INTERIM

    3 weeks ago

    Halifax, Nova Scotia, Canada Atlantic Superstore Full time

    Department Manager INTERIM – Systems, Applications and Products (SAP) (Halifax Market) – As an INTERIM Department Manager, you will be responsible for the inventory integrity, receiving and shipment of goods, cycle counts, perpetual inventory and adjustments, etc for assigned departments throughout the store.As part of our Management Team, you will be a...

  • Department Manager Bakery Interim

    5 months ago

    Halifax, Canada Atlantic Superstore Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...

  • Department Head

    4 days ago

    Halifax, Nova Scotia, Canada Atlantic Superstore Full time

    Department Manager - Interim SAP Role at Atlantic SuperstoreAs a key member of our management team, you will be responsible for managing the SAP department at our Halifax Market store. In this interim role, you will report directly to the Store Manager and oversee the inventory integrity, receiving and shipment of goods, cycle counts, perpetual inventory,...

  • Detailer - Wash Bay Attendant

    5 months ago

    Halifax, Canada Coach Atlantic Maritime Bus Full time

    **Coach Atlantic Maritime Bus** is currently recruiting **Detailer - Wash Bay Attendants for Halifax, NS**. **Coach Atlantic Maritime Bus **is Atlantic Canada’s Leading Passenger Transportation Company. We’re hiring dynamic, high achievers looking to be _**Difference Makers**_ within the industry. We continue to advance across Eastern Canada with our...

  • System Analyst

    5 months ago

    Halifax, Canada PSA Halifax Full time

    PSA Halifax is recruiting for a System Analyst PSA Halifax, owned and operated by PSA International, has been serving the Atlantic Provinces and abroad for more than forty years and offers one of the most cost-effective cargo-handling facilities on the Atlantic Seaboard. PSA Halifax guarantees its national and international client base fast turnaround...

  • Management Trainee

    1 month ago

    Halifax, Nova Scotia, Canada Nova Halifax Full time

    Join Nova Halifax as a Graduate Management TraineeNova Halifax is a leading sales and marketing agency in the heart of Halifax, Nova Scotia. We're seeking highly motivated and ambitious graduates to join our Management Trainee program, which offers a unique opportunity to learn, grow, and develop into a productive member of our team within the next 12...

  • Management Trainee

    1 month ago

    Halifax, Nova Scotia, Canada Nova Halifax Full time

    Join Nova Halifax as a Graduate Management TraineeNova Halifax is a leading sales and marketing agency in the heart of Halifax, Nova Scotia. We're seeking highly motivated and ambitious graduates to join our Management Trainee program, which offers a unique opportunity to learn, grow, and develop into a productive member of our team within the next 12...