Bilingual Customer Service at Xplore

8 hours ago

toronto, on, Canada Xplore Inc. Full-time
Join Xplore Inc. as a Bilingual Customer Service Representative, working from home and delivering exceptional support. Be part of a dynamic team enhancing rural broadband experiences across Canada.

Xplore Inc. is seeking self-disciplined individuals with strong customer service skills. In this remote role, you will connect directly with customers, assisting them in overcoming challenges while leveraging a comprehensive training program. You'll thrive in a busy environment, multi-tasking effectively and meeting stringent service levels.

Key Responsibilities:
• Deliver excellent customer service with courteous interactions
• Identify customer needs through active listening
• Provide