Senior Customer Service Representative
24 hours ago
toronto, on, Canada
GoodLife Fitness
Full-time
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SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)
Who is a Senior Customer Service Representative (Motivator)?
As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.
Do you have what it takes?
- Passion for fitness
- Strong communication and customer service skills
- Peak attitude
- Multi-tasking guru
- Strong planning and organization skills
- High School diploma, or working on completion
- CPR certification required within 3 months of employment
- Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility
What will you be doing?
- Motivate and encourage the members to meet their fitness goals
- Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
- Handlemember questions and concernswith courteous and professionalism
- Book appointments to accommodate members needs
- Have knowledge and ability to sell and answer questions regarding memberships and other services
- Adhere to and promote monthly marketing
- Manage club supply inventory and place orders
- Track equipment maintenace and repair logs
- Run club errands and conduct