Senior Customer Service Representative

24 hours ago

toronto, on, Canada GoodLife Fitness Full-time

SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

Who is a Senior Customer Service Representative (Motivator)?

As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.

Do you have what it takes?

  • Passion for fitness
  • Strong communication and customer service skills
  • Peak attitude
  • Multi-tasking guru
  • Strong planning and organization skills
  • High School diploma, or working on completion
  • CPR certification required within 3 months of employment
  • Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility

What will you be doing?

  • Motivate and encourage the members to meet their fitness goals
  • Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
  • Handlemember questions and concernswith courteous and professionalism
  • Book appointments to accommodate members needs
  • Have knowledge and ability to sell and answer questions regarding memberships and other services
  • Adhere to and promote monthly marketing
  • Manage club supply inventory and place orders
  • Track equipment maintenace and repair logs
  • Run club errands and conduct