Retail Operations Lead – Customer Service

A leading ground support service company in Vancouver is seeking a Customer Service Lead. This role involves ensuring a safe work environment and supporting the professional development of Customer Service Agents. Responsibilities include overseeing operations, providing training, and handling customer interactions both in person and over the phone. The...

Sodexo in Vancouver, BC, is hiring an Operations Manager to lead on-site retail food service operations with a strong safety culture and exceptional customer service. The role oversees menus, purchasing, inventory, scheduling, and financials, while mentoring supervisors and driving promotions to meet retail objectives.The successful candidate will bring 5+...

Health & Wellness Benefits* PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Operations Lead About Life At PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together,...

The Customer Service Lead works closely with the Customer Service Manager to oversee the day-to-day operations of Bici's customer service department, ensuring exceptional experiences across every customer touchpoint. This role is focused on leading and training the team, managing escalations, and maintaining service standards across email, phone, and...

WHAT WE'RE LOOKING FOR?We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their...

Roots is seeking a Team Lead to connect the leadership team with sales associates and drive an exceptional in-store experience. You’ll motivate the team, oversee daily operations, and ensure brand standards are met across selling and customer service.Prior retail leadership and POS experience are preferred, with willingness to work varied shifts including...

Flair Airlines Customer Service Lead – GAT Airline Ground Support Job Summary Customer Service Lead is first and foremost responsible for ensuring a safe work environment for the entire crew while properly safeguarding the aircraft and flight performance. By supporting Customer Service Agents professional development, this role ensures that CSA are...

Bici in Vancouver, BC, is seeking a Customer Service Lead to work closely with the Customer Service Manager to oversee day-to-day operations across email, phone, and in-store channels, delivering exceptional rider experiences. The role is full-time with seasonal shifts: hands-on support in winter and team leadership in summer, with compensation of...

Victoria Newitt Recruitment Inc has been retained by Purdys Chocolatier to search for a Director, Retail Sales & Operations. Job Title: Director, Retail Sales & Operations Reports to: Chief Operating Officer Job Summary The Director, Retail Sales & Operations is the steward of the Purdys retail experience across Canada, leading a national network of more...