Quality Control Inspection Manager

1 week ago


Brantford, Canada Hartmann North America Full time

The Quality Manager plays a crucial part to the success of Hartmann’s North American division by: Understanding customer expectations of and needs of our product and our capabilities. Managing quality complaints and concerns from customers. Developing quality control and assurance processes and specifications. Identifying, investigating, and eliminating product quality issues. Ensuring all materials, processes, and procedures meet regulatory and quality standards, and promptly resolving any issues or discrepancies that may arise. Provide coaching and training to other employees regarding quality issues and changes. Activity A: Communication and Customer Satisfaction Provide coaching and training to employees on quality management systems, work instructions and checklists. Mentor and train employees on why quality management systems are in place. Conduct regulatory (food safety in packaging) and quality training sessions. Prepare and maintain quality management documentation, assisting with the development of company policies, processes, and procedures. Create standards in accordance with industry standards and customer expectations. Vendor engagement, setting requirements for suppliers, monitor compliance and claims management. Activity B: Testing and Auditing Internal auditing of quality records for accuracy and completeness. Performing regular inspections and reviews to ensure employees adhere to quality policies and procedures. Assisting with trials within the facility to improve product quality, cost reduction, chemical efficiency. Activity C: Continuous Improvement Assist the organization with root cause analysis and corrective action development and implementation to address internal and customer related quality complaints. Make crucial decisions in favor of cost-efficiency without compromising on quality Time management Bachelor of Applied Science) in Food Science, Agriculture, Chemistry, Quality Assurance, or related field or a minimum of 5 years of related quality manufacturing experience. 5+ years experience working with quality systems or in a quality related role. ~ Food safety in packaging experience is desired. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint). Proficient in Quality Management Systems and evidence-based decision making. Strong client facing skills / relationship management. Competitive salary Education Reimbursement & Training Opportunities Group Health insurance benefits Group Retirement pension plan Employee and family assistance program Dental Care • We also provide additional perks designed to enhance your work-life balance and support your personal development: • Fun, Employee-Led Social Events • Weekly Pay Schedule for Hourly Employees • At Hartmann Packaging, we are committed to protecting your personal information during the recruitment process. By applying, you consent to the collection and use of your personal data—such as your name, contact details, resume, and other application materials—for the purpose of evaluating your qualifications and communicating with you throughout the hiring process. We take reasonable steps to safeguard your data and may retain it for future opportunities unless you request otherwise. We are committed to meeting the needs of applicants with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005. If you require accommodation at any stage of the hiring process, please contact our Human Resources team.



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