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Senior Cloud Application Administrator
1 week ago
We are looking for a Senior IT Administrator who will be responsible for the maintenance and planned upgrades to our network infrastructure, as well as the day-to-day administration of computer hardware.
Providing prompt and effective first-level support for network issues, telecommunications, and workstation-related concerns, serving as the initial point of contact for all IT-related inquiries.
Maintaining network performance by monitoring and analyzing system activity, optimizing performance, troubleshooting network issues, and escalating problems as required.
Diagnosing and resolving hardware and software issues, including replacing defective components.
Assisting in the maintenance of all network hardware, software, printers, phones, RF hand scanners, laptops, and other IT equipment.
Ensuring the company’s 3CX phone system remains in optimal working condition.
Preparing users by designing and conducting training programs, as well as providing reference materials and ongoing support.
Staying up to date with industry developments by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with industry organizations.
Protecting the organization’s assets by maintaining confidentiality of sensitive information.
Degree in Information Technology, Computer Science, or a related discipline.
Industry-standard certifications such as A+, Network+, MCP, etc.
One to three years of experience as a Microsoft Systems Support Technician.
Hands-on knowledge of current Microsoft software, including Windows and Office applications.
Proficiency in the following systems (considered strong assets): LINBIT DRBD, Open-ERP, ECI M1, Warehouse Management Systems, Anti-virus software (Sophos, Avast), Network security, Office 365, Windows 10, Windows Server 2012 R2, Juniper Networking, Cisco Wi-Fi.
Working knowledge of VoIP phone systems (Yealink).
Casual dress
Dental care
Disability insurance
On-site parking
we provide barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work to accommodate your needs. Disability-related accommodation during the application process is available upon request.
