Customer Service Representative Kitchener
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
As a Customer Service Representative, you will serve as the main contact for customers and franchise owners. With a focus on conflict resolution and responsiveness, this role requires dedication and a proactive approach to service excellence. Candidates with at least two years of customer service experience are preferred to effectively handle calls, complaints, and requests from our valued clients.
Key Responsibilities:
• Conduct customer service calls for evaluations and follow-ups
• Log and manage customer complaints, developing resolution plans
• Process customer requests including service suspensions and changes
• Handle missed cleans, establishing necessary fines
• Manage cancellations and transfers, striving to retain accounts
Requirements:
• High school diploma; college diploma preferred
• Minimum 2 years of customer service experience
• Strong Microsoft Office skills, especially Excel and CRM
• Excellent communication skills in English
• Proven leadership and problem-solving capabilities
Bring your organizational and time management skills to enhance customer experiences at JAN-PRO in Kitchener.
-
Customer Service Representative
1 day ago
london, on, Canada JAN-PRO of Southwestern Ontario Full-timeFounded in 1991, JAN-PRO, is one of the largest commercial cleaning organizations in the world. Today, JAN-PRO comprises 12,000 + franchise owners who proudly serve over 56,000 customers across 10 different countries. In terms of industry recognition, JAN-PRO is rated Excellent on Trustpilot and is regularly ranked as a top performing franchise in such...
-
Customer Service Representative
1 day ago
london, on, Canada RB Global Inc. Full-timeDescription Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our \"team player\" values, by providing an outstanding customer experience both in person...
-
Customer Service Representative
1 day ago
london, on, Canada ASSA ABLOY Full-timeCustomer Service Representative Dock Products Canada Inc. is seeking a motivated and detail-oriented Customer Service Representative to join our team in London, Ontario. At Dock Products Canada, we believe exceptional customer service starts with exceptional people. We are committed to creating a positive workplace where employees are valued,...
-
VMI Customer Service Representative
1 day ago
london, on, Canada Grainger Full-timeSelect how often (in days) to receive an alert: Work Location Type: Onsite . As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships....
-
Customer Service Representative at LKQ
1 day ago
london, on, Canada LKQ Corporation Full-timeElevate your customer service skills with LKQ Corporation as a Retail Counter Representative. Provide exceptional support to customers both in-person and over the phone, ensuring satisfaction throughout their visit. As a Retail Counter Representative at LKQ, you will be pivotal in delivering superior customer experiences. A friendly demeanor is...
-
CARFAX Customer Service Representative
2 days ago
London, ON, Canada CARFAX Full-time $54,000 - $67,000 ContractBecome a trusted voice for Dealers as a Customer Service Representative at CARFAX. In this hybrid role, provide exceptional support and resolve inquiries efficiently. As part of Mobility Global, your role as a Customer Service Representative will involve direct interaction with Dealers from the automotive industry. You will leverage your two years of...
-
Customer Service Representative
4 days ago
London, ON, Canada Farm Boy Full-timeIf you’re looking for more, you’ve come to the right place.From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with...
-
Customer Service Representative
1 day ago
london, on, Canada Autocanad Full-timeFull Time London, ON, CA Join the ride! Position: Customer Service Representative Location: London, ON Classification: Full Time, Immediate Hire, Onsite ACX Burwell is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are...
-
Customer Service Representative
3 days ago
London, ON, Canada Orgill Canada Full-timeIf you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page. Customer Service Representative (In-Office, not Remote) Locations Showing 1 location London,...
-
Customer Service Representative, Casual
4 days ago
London, ON, Canada LCBO (Liquor Control Board of Ontario) Full-time## Customer Service Representative, CasualApply: Retail (Stores): London, Ontario: Part time: Posted Today: End Date: October 29, 2026 (12 days left to apply): JR26-30833**Location Address:**1240 Commissioners Road West, London**Number of Openings:**1**Salary / Pay:** $20.82/hour**Job Posting Description:**Do you make an impact on the people you...