Job ID #32266: Manager, Vacant Unit Tax
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Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
- Job ID #32266: Manager, Vacant Unit Tax & General Revenue
- Union: Non-Union
- Job Description ID #: A15087
- Close date: October 21, 2026
- Vacancy type: This posting is for an existing vacancy
SUMMARY OF DUTIES
Reporting to the Director, Revenue Services, the Manager, Vacant Unit Tax & General Revenue provides strategic and operational leadership for the City’s Vacant Unit Tax Program, other assigned revenue programs and services. The position is accountable for the effective administration, billing, collection, reconciliation, financial control, customer service and continuous improvement of these programs.
Provides leadership in the development and implementation of strategies, policies, procedures, financial controls and service delivery standards that support sound revenue administration, legislative compliance, effective financial management and a positive customer experience.
Leads the administration of the Vacant Unit Tax Program, including approximately 176,000 annual property declarations and associated billing, audit, compliance, dispute and appeal processes.
Responsible for ensuring compliance standards are met related to the
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