Human Capital Process Improvement Manager
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This Manager leads the HC Operational Excellence team within Internal Firm Services. You will collaborate with HC Business Partners and Human Capital teams to improve, align, and document x Lo S processes. The assignment supports planned and bespoke services governed by defined SLAs and KPIs.
Key Responsibilities: Transform and simplify Human Capital processes with HCBPs
Standardize and document processes across x Lo S where possible
Apply automation and Gen AI to process improvement
Provide guidance on process-related issues and challenges
Foster continuous improvement across the HC team
Requirements: Ability to analyze, improve, and standardize processes
Strong technical capabilities and automation-tool upskilling willingness
Agile mindset and solutions-focused approach
Ability to work effectively with cross-functional teams
Strong leadership and communication skills
Use process improvement, automation, Gen AI, and Human Capital expertise to strengthen Pw C Canada’s operational standards.
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