Office Services Assistant

Location

Brookfield Place - 181 Bay Street

Brookfield Culture

Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description Overview

Brookfield Asset Management is seeking a dependable and service-oriented Office Services Assistant to support day-to-day operations in its Toronto office. This role is integral to deliver consistent, high-quality workplace experience in a fast-paced, client-facing environment. This unique role will support between all areas within the Office Services department. The successful candidate will provide flexible support across mail services, reception & conference services, and facility operations, ensuring seamless coverage and a professional standard of service across multiple floors.

Key Responsibilities

• Mail Services
  • Complete scheduled daily mail runs, including pick up and drop off all mail and courier packages.
  • Support daily mail operations, including processing and tracking of outgoing courier requests (e.g., FedEx, Purolator), and inbounding internal deliveries.
  • Maintain office supply inventory and coordinate timely restocking with vendors.
  • Process printing and binding requests.
  • Coordinate regular updates to office bulletin boards and display materials.
• Facility Operations
  • Perform minor maintenance, troubleshooting, and repair tasks on workplace equipment and amenities to support day-to-day operations.
  • Duties may involve handling equipment, replacing components, moving light materials, and using basic tools.
  • Liaise with building management (Brookfield Properties) and external vendors to address maintenance and service requests.
  • Assist with onboarding logistics, including workspace setup and access coordination.
  • Coordinate with cleaning, catering, and office services providers to ensure service quality and consistency.
  • Support adherence to health and safety standards and emergency procedures.
• Reception & Conference Services
  • Provide professional front desk coverage, including greeting clients and visitors and managing guest registration.
  • Coordinate visitor access in accordance with building security protocols and internal procedures.
  • Answer and direct incoming calls with a high level of professionalism and discretion.
  • Manage meeting room bookings and coordinate catering requirements.
  • Ensure pantry and common areas are consistently clean, organized, and well-maintained.
  • Assist with event coordination and execution.
• Flexible Coverage
  • Provide coverage across multiple floors and teams based on business needs.
  • Provide ad hoc administrative support.
  • Adapt to shifting priorities while maintaining a high standard of service.

Qualifications

• 2–5 years of experience in mail, reception, or facilities support within a corporate environment.
• Strong communication and interpersonal skills with a professional, client-facing approach.
• Highly organized with the ability to manage multiple priorities in a fast-paced setting.
• Proficiency in Microsoft Office Suite (Outlook, Word, and Excel) is required.
• Demonstrated ability to handle sensitive information with discretion.
• Post-secondary education required.
• Preferred: Experience in financial services or a professional services environment.
• Preferred: Familiarity with visitor management systems and building access protocols.
• Preferred: Experience supporting large, multi-floor office environments.

Key Competencies

• Strong service orientation and attention to detail.
• Professional presence and sound judgment.
• Flexibility and adaptability across responsibilities.
• Proactive approach to problem-solving.
• Collaborative and team-oriented mindset.

What Success Looks Like

• A consistently professional and polished front-of-house experience aligned with Brookfield’s standards.
• Efficient and reliable office operations across multiple teams and floors.
• Strong working relationships with internal stakeholders, vendors, and building management.
• Consistent delivery of high-quality support in a dynamic, client-facing environment.
• Seamless coverage across all office services functions.

Salary

Salary Range: CAD $50,000 - $60,000

Position Opening Reason

Backfill

Equal Opportuni