Customer Service Associate at Dick's Lumber
1 day ago
surrey, metro vancouver regional district, Canada
Dick's Lumber
Full-time
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Elevate the customer experience at Dick’s Lumber in Port Kells as a Customer Service Associate. Deliver exceptional service while maximizing sales opportunities at the counter.
This role focuses on customer service and counter sales, requiring strong relationship-building and selling skills. Candidates should have the ability to multitask efficiently while providing in-depth product information and advice. You will be instrumental in growing contractor business through proactive engagement and up-selling techniques.
Key Responsibilities:
• Offer exceptional customer service to build loyalty
• Use product knowledge to enhance sales transactions
• Assist customers with product inquiries and advice
• Handle multiple transactions in a busy environment
• Maintain professional sales image and follow up on inquiries
Requirements:
• Proven selling and relationship-building skills
• Strong organizational skills with attention to detail
• Ability to lift up to 25kgs and perform physical tasks
• Positive attitude and strong team spirit
• Basic knowledge of building codes is an asset
Enhance customer satisfaction and contribute to sales growth at Dick’s Lumber
This role focuses on customer service and counter sales, requiring strong relationship-building and selling skills. Candidates should have the ability to multitask efficiently while providing in-depth product information and advice. You will be instrumental in growing contractor business through proactive engagement and up-selling techniques.
Key Responsibilities:
• Offer exceptional customer service to build loyalty
• Use product knowledge to enhance sales transactions
• Assist customers with product inquiries and advice
• Handle multiple transactions in a busy environment
• Maintain professional sales image and follow up on inquiries
Requirements:
• Proven selling and relationship-building skills
• Strong organizational skills with attention to detail
• Ability to lift up to 25kgs and perform physical tasks
• Positive attitude and strong team spirit
• Basic knowledge of building codes is an asset
Enhance customer satisfaction and contribute to sales growth at Dick’s Lumber