Services Product Trainer Planning

2 weeks ago

Toronto, Ontario, Canada OSL Retail Services Full time
Samsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where you can become a world-leading expert in your field and take your career to new heights It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights.

The Bilingual Product and Experience Trainer will be responsible for the facilitation of engaging learning experiences through online and face-to-face training sessions. With direction from the Manager, Retail and Learning Strategies, the Trainer will be responsible for providing the Field Team with stellar sales skills training leveraging a mix of sales methodologies and processes.

Supporting the field team through knowledge and soft skills training

Working in collaboration with the Events Coordinator to organize both online and in-person training events with our partners

Collaboration with our Instructional Design team to build engaging training content

Collaborating with all stakeholders to ensure the training material is tailored to the immediate audience

Supporting and leading the planning, execution and delivery of multiple projects, balancing competing priorities and timelines

Utilizing project management tools to track project milestones, deliverables and timelines

Demonstrating compliance and training excellence through updates and regular reporting

Assisting with new project opportunities to identify reporting and data system requirements

Creating and building relationships with our partners for future collaboration with events and sessions

Verifying French training content deployed to Field Team and Partners

Demonstrate a superior command of both English and French (Quebecois), with advanced proficiency in written and verbal communication

Excellent knowledge of training methods, as well as organizational change management expertise

Excellent organizational and project management skills

Experience in the wireless or electronics/technology industry is an asset

Experience in facilitating groups, in-person and online, using engagement tools (polling, gamification)

Strong working proficiency in Webex, MS Teams, and other online training vehicles

Strong working proficiency in Microsoft PowerPoint, Word and Excel is required

Ability to write effective copy, instructional text, audio scripts/video scripts

Experience with video creation considered an asset

Bachelor's Degree in a related field, such as education, organizational development, human resources, business administration, communications, etc. is an asset

~3+ years' experience working in training delivery, teaching, coaching and/or facilitation experience

~ Superior organizational and planning skills are required

~ Excellent communication skills, both written and oral in English and French

Car Allowance + Gas

Training and development opportunities to grow your career with one of Canada's Best Managed Companies

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

  • Services Product Trainer Planning

    2 weeks ago

    Toronto, Ontario, Canada Osl Retail Services Full time

    Samsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place...

  • Bilingual Product Trainer Leader

    1 week ago

    Toronto, Ontario, Canada OSL Retail Services Full time

    About the PositionThe Bilingual Product and Experience Trainer plays a critical role in the success of the National Field Sales and Training Team for Samsung in Canada. The successful candidate will be responsible for delivering engaging learning experiences through online and face-to-face training sessions.Key ResponsibilitiesDevelop and implement training...

  • Product Trainer Bilingual

    1 week ago

    Toronto, Ontario, Canada OSL Retail Services Full time

    Samsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place...

  • Financial Services Trainer

    2 hours ago

    Toronto, Ontario, Canada Neilson Financial Services Limited Full time

    Financial Services TrainerWe are seeking a highly skilled Financial Services Trainer to join our team at Neilson Financial Services Limited. As a key member of our learning and development team, you will be responsible for designing and delivering engaging training programs that equip employees with the skills and knowledge needed to succeed in their...

  • Product Trainer Bilingual

    3 weeks ago

    Toronto, Ontario, Canada OSL Retail Services Full time

    This range is provided by OSL Retail Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$70,000.00/yr - CA$75,000.00/yrSamsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada. Samsung is a global leader in technology, opening new...

  • Product Trainer Bilingual

    1 week ago

    Toronto, Ontario, Canada OSL Retail Services Full time

    Samsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place...

  • Product Trainer Bilingual

    2 weeks ago

    Toronto, Ontario, Canada OSL Retail Services Full time

    Samsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place...

  • Product Service Representative

    6 days ago

    Toronto, Ontario, Canada Product Connections Full time

    Unlock Your Potential as a Product Service RepresentativeCrossmark is a dynamic company that offers a unique opportunity for individuals to develop their skills and advance their careers. As a Product Service Representative, you will play a critical role in executing various merchandise and product services at major retailers near you.Your Key...

  • Product Trainer

    1 week ago

    Toronto, Ontario, Canada Verafin Full time

    Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting-edge, cloud-based solutions for financial institutions. We're creating the world's most effective financial crime fighting networkExciting Opportunity:...

  • Product Trainer

    1 week ago

    Toronto, Ontario, Canada Verafin Full time

    Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting-edge, cloud-based solutions for financial institutions. We're creating the world's most effective financial crime fighting networkExciting Opportunity:...

  • Technical Product Trainer

    2 days ago

    Toronto, Ontario, Canada Northbridge Financial Full time

    Job Description:This Technical Product Trainer role is a great opportunity to join our team and share your expertise with others. As a key member of our training team, you will be responsible for developing and delivering training programs that focus on technical commercial insurance products. This role requires a strong understanding of insurance products...

  • Trainer and Learning Solutions Specialist

    1 week ago

    Toronto, Ontario, Canada OSL Retail Services Full time

    About the OpportunityThis is an exciting opportunity to join the National Field Sales and Training Team for Samsung in Canada as a Bilingual Product and Experience Trainer. We seek an experienced trainer who can develop and deliver engaging learning experiences through online and face-to-face training sessions.ResponsibilitiesDesign and deliver training...

  • Planning Services Consultant

    3 days ago

    Toronto, Ontario, Canada The Planning Partnership Full time

    The Planning Partnership is a prominent consulting firm specializing in land use planning, urban design, landscape architecture, and communications services.We're seeking a Planning Services Consultant to join our team. As a key member, you'll support various development projects and planning applications, ensuring effective communication with...

  • Financial Services Trainer

    1 week ago

    Toronto, Ontario, Canada Fitch Ratings Part time

    At Fitch Ratings, we're dedicated to delivering high-quality financial services training solutions. Our team of experts works closely with clients worldwide to provide tailored learning experiences that address their unique needs.About the Role:This exciting opportunity is for a Personal/Consumer/Retail Banking Trainer to join our dynamic team in New York....

  • Google Ads Trainer and Coach

    4 days ago

    Toronto, Ontario, Canada Teleperformance Full time

    We are seeking a highly skilled and experienced Sales Trainer to join our team. As a Sales Trainer, you will be responsible for delivering training programs on Google Ads to our sales teams, ensuring they have the necessary knowledge and skills to provide excellent customer service and drive revenue growth.About the RoleThis is an exciting opportunity for...

  • Product Trainer

    2 weeks ago

    Toronto, Ontario, Canada Akitu Full time

    About us AKITU is a leader in providing Dental Practice Management Software for dental clinics in Canada. With a core focus on innovation and mastering the user experience our software, Akitu One brings a unique perspective for dentists to streamline their practice work. Our work environment includes: Work-from-home days Growth opportunities Job...

  • Product Demonstrator and Trainer

    2 days ago

    Toronto, Ontario, Canada BDS Connected Solutions Full time

    Role Overview\The Product Demonstrator and Trainer will engage with consumers conducting product demonstrations, building brand loyalty and credibility with in-store retail sales associates, and facilitating informal, formal, and group trainings to retail associates and managers.\About the Role\\Build relationships with store staff to promote Philips...

  • Product Trainer

    5 days ago

    Toronto, Ontario, Canada Verafin Full time

    Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting-edge, cloud-based solutions for financial institutions. We're creating the world's most effective financial crime fighting networkWe're seeking a talented...

  • Trainer and Mentor for Customer Service Excellence

    2 weeks ago

    Toronto, Ontario, Canada Roadpost Full time

    About this exciting opportunity at RoadpostWe are looking for a highly skilled Trainer and Mentor for Customer Service Excellence. As a key member of our team, you will be responsible for developing and delivering comprehensive training programs that focus on enhancing call center performance. This includes product knowledge, customer service best practices,...

  • Customer Service Excellence Trainer

    2 weeks ago

    Toronto, Ontario, Canada Roadpost Full time

    Job OverviewRoadpost seeks a skilled Customer Experience Team Trainer to enhance call center performance through comprehensive training programs, knowledge management, and resource optimization.This role plays a key part in optimizing customer interactions across ZOLEO, Roadpost, and Bluecosmo by ensuring the Customer Experience team is well-equipped with...