Customer Training Coordinator in Grand Rapids
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In this full-time, on-site position, you will oversee everything from course scheduling to customer communications, acting as the main contact for instructors and sales teams. Your role supports a seamless training experience while maintaining training data within Salesforce and other systems. You will also enhance overall operational efficiency and customer engagement through your initiatives.
Key Responsibilities:
• Administer training programs including scheduling and enrollment management
• Serve as primary contact for stakeholders regarding training services
• Coordinate materials, logistics, and classroom setup for training
• Maintain records and documentation within Salesforce systems
• Identify process improvements to enhance customer experience
Requirements:
• Bachelor's degree or equivalent experience required
• 3-5 years in training coordination or administration
• Proficiency in Salesforce and Microsoft Office required
• Strong organizational and communication skills
• Ability to manage multiple priorities effectively
Make a difference in customer training programs while contributing to the success of Stiles University.
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