Customer Service Professional, Sales

1 day ago

edmonton, division no. 11, Canada ATS Traffic Ltd. Full-time

Edmonton
Street NW
Edmonton, AB T6P0C9, CAN

  • Travel Required : No

Description

Location: Edmonton, Alberta

Status: Full-Time, Monday - Friday 8:00AM to 4:30PM

Reports To: Branch Manager

About ATS Traffic

ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Langley, Kamloops, Brandon, Winnipeg, and Mississauga.

As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day:

  • Do What’s Right
  • Our People Matter
  • Trust Through Teamwork
  • Striving for Excellence

About the Position

ATS Traffic is currently looking for a full-time Customer Service Professional (CSP) to join our team in Edmonton, Alberta. This is an excellent opportunity for anyone with retail customer service and/or sales background looking to work within a professional setting and someone eager to learn new skill's

This position is the first point of contact for customers looking to acquire equipment from ATS. CSP will handle call s, quotes, invoices , and sales orders alongside customer concerns as well as taking orders via phone, email , and walk-in.

Our ideal candidate is a positive team player with superior time management skills. They will utilize their analytical and mathematical skills to serve our customers in a prompt and professional manner. Are you organized, resourceful and comfortable making decisions? Are you a natural problem-solver who thrives working in a fast-paced work environment? If this sounds like you,

Responsibilities

  • Data Entry: accurately process quotes, sales orders and tickets in various systems
  • Answer and direct all incoming calls, greet walk-in customers
  • Handle inquiries for quotes, orders as well as customer concerns
  • Working closely with