Senior Accounting Administrator

1 day ago

vancouver, metro vancouver regional district, Canada Best Buy Canada Full-time

Senior Accounting Administrator - Wireless Subscriptions & AR Operations (12-month contract)

Are you an analytical accounting professional who enjoys investigating complex transactions and driving financial recovery?

As a Senior Accounting Administrator at Best Buy, you will manage disputed credit card transactions from start to finish, ensuring timely resolution, minimizing financial loss, and supporting positive customer experience. You will investigate chargebacks, drive financial recovery, identify risks, perform PayPal reconciliations, and support accounts receivable operations related to Best Buy warranty programs.

In this role, the successful candidate is needed to be located within the Lower Mainland, BC , where we practice a remote-first working model, leveraging in-person interactions for strategic, collaborative, and social purposes.

What you’ll do:

  • Analyze chargeback claims, investigate complex transaction data, evaluate supporting evidence such as sales receipts, shipping documentation, and customer communications, and assess financial recovery opportunities across a portfolio of time-sensitive cases.
  • Gather documentation and submit formal evidence (representment) to fight invalid chargebacks through card network platforms.
  • Work cross-functionally, identifying and confirming internal technical and operational procedures, and holding credit card issuers accountable to industry rules and regulations.
  • Identify risk or opportunity, track chargeback metrics, and trends to recommend process improvements to minimize future risks, and elevate as necessary.
  • Perform accurate and timely PayPal method-of-