Dispatcher, DDC
Language English
Français (CA)
Apply Now

By joining the RONA family, you’ll enjoy many benefits, such as:
An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more
At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.

Our expectations
The Dispatcher maximizes vehicle and delivery efficiency while effectively balancing the delivery requirements of the customer and meeting the standards of the Highway Safety Code.
Your role
Receive delivery requests, schedule them as per company policy and unique customer requirements while maximizing delivery efficiency
Review shipping memos for obvious errors such as incorrect street names, duplicate orders, inflated stock quantities, and non-core SKUs
Route deliveries, partnering loads to maximize vehicle capacity and minimize delivery time and distance
Ensure all next-day deliveries are routed prior to the end of the shift
Assign vehicles and drivers to routes
Ensure specialty products are routed on the appropriate truck
Advise the Supervisor of staff and vehicle requirements
Review the computer summary to ensure all orders have been routed
Notify the appropriate department of problems and initiate corrective action
Assist the Dispatch office when required with answering telephone inquiries, signing in/out drivers, resolving problems
Support daily operations (email, phone)
Perform other job-related duties as required
The qualifications we are looking for
Ability to effectively schedule, route, and coordinate deliveries, taking into account delivery boundaries, traffic restrictions, travel time, vehicle load restrictions, and load specifications
Knowledge of RONA policies and procedures with respect to order entry and delivery
Knowledge of major streets within a designated area
Knowledge of building materials and related products, current inventory levels and product alternatives
Ability to prioritize and respond to situations in a timely and appropriate fashion
Leadership skills, including the ability to motivate, delegate, and communicate effectively
Detail-oriented
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
Apply Now