Sales & Enrollment Coordinator

Position:          Sales & Enrolment CoordinatorDepartment:   Sales DepartmentReports to:      Dr. Kristen KupeyanJob type:         Part-time with potential for Full-timeKey traits:        Personable, Reliable, Dependable and ConfidentCompany DescriptionThe Menopause Weight Method helps Women experiencing unexpected weight gain due to hormonal changes associated with peri-menopause, menopause and post-menopause.  We help them by being the detective to find out why they are not losing weight and what can be done to reverse it.  We do so by completing elaborate lab testing and nutrigenomic genetic testing to provide answers to each individual.  They then have a framework set out in our online curriculum to educate them regarding the hormonal changes that occur in the  body and the importance of dietary and lifestyle changes geared towards weight loss, anti-aging and improved health.  This is paired with live weekly group coaching and individualized visits to keep them accountable and successful in their journey.The change we want to make is to empower women with knowledge and the confidence to make lifelong health decisions that will transform their lives so they are so they are the best person, spouse, mother, daughter, individual possible.We know we are successful when women lose weight that they have not been otherwise been able to lose, reverse disease, and stabilize their hormones so they are sleeping through the night, have more energy, are kinder to their friends and family and confident in themselves.Core Values1 - Owner Like Commitment - treat this business like it's your own2 - Treat others like you want to be treated - be kind, be honest; know when you’re right; admit when you’re wrong, be reliable, responsive and responsible3 - Forever learner - strive for personal growth and excellence; always want to learn more; be resourceful in finding answers and solutions and ask for help when you need itRole DescriptionThis is a contract remote role for a Sales & Enrolment Coordinator. The Sales and Enrolment Coordinator is responsible for guiding prospective clients through the Menopause Weight Method enrolment journey with empathy, professionalism, and clarity. This role involves conducting sales assessment calls with new potential clients, helping them determine whether the program is right for them, and supporting them in the enrolment process. When a client chooses to join the program, the Coordinator completes their enrolment, payment, and contract on the same call.For women who choose to follow up instead of enrolling immediately, the Coordinator maintains consistent, supportive communication—scheduling follow-up calls, nurturing the relationship, and ensuring they stay engaged through our nurture email list.Once clients enroll, the Coordinator ensures they receive timely access to the Menopause Weight Method program materials and facilitates a smooth handover to their assigned coach.The ideal candidate for this role is a woman who excels at asking thoughtful, deep questions, listens actively and with compassion, and demonstrates strong skills in objection handling and conversational, service-oriented closing.Responsibilities Conduct sales assessment calls with prospective clients and guide them through the enrollment process.Complete same-day enrolment tasks, including processing payment links and sending/collecting contract agreements through GoHighLevel.Maintain organized and timely follow-up using Google Sheets to track potential clients, next steps, and nurture sequences.Manage the email inbox (Gmail/GSuite/GoHighLevel), ensuring timely replies, follow-ups, and client communication.Oversee calendar scheduling for sales calls, follow-ups, and internal meetings using Google Calendar.Update weekly metrics in the company scorecard by pulling accurate data from multiple platforms.Ensure newly enrolled clients receive program access and coordinate a smooth handoff to their assigned coach.Attend weekly team meetings via Zoom and communicate daily with the team through Slack.Maintain accurate documentation and adherence to internal processes to ensure consistent client experiences.QualificationsEnglish 1st language At least 2 years previous experience in a sales, enrolment, or customer service roles is preferred (within an online business is a bonus)Excellent communication and interpersonal skills are important in order to work well with team members and clientsComputer skills - able to learn new software, use google docs, and Zoom proficientlyProficiency in Enrolment Management and Credentialing processesAbility to work independently in a remote setting while maintaining productivityGood organizational and time management skillsHow to ApplyWe’re looking for A-players.  You must have a PROVEN track record of success in this position that can be verified by references and/or other means.Complete these 4 steps and send the following to info@menopauseweightmethod.com with the subject line “ Sales & Enrolment Coordinator” as soon as possible.A 2-3 minute video introducing yourself and answering these 5 questions:    What’s the last book you read?    What skill set have you mastered?    Why would you be a good fit for this role?    Why are you currently looking for work?    Why do you want to work with our company?Your LinkedIn profileYour Facebook profileSend your DISC profile