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Audio Visual Technician

2 weeks ago

toronto, Canada BIG Digital Full time

Audio Visual Technician(Digital Signage and Interactive Kiosks)Company: Big DigitalLocation: North York, OntarioWork Arrangement: Hybrid (Remote & On-site)Employment Type: Full-Time or Part-TimeAbout the RoleBig Digital is seeking a reliable and technically skilled Audio Visual Technician to support the deployment, configuration, and ongoing support of digital signage and interactive kiosk solutions, including the software setup of associated content management platforms. This role works closely with the Operations Manager and supports both remote and on-site environments. Candidates must have a strong technical and software background.Key ResponsibilitiesInstall, configure, and maintain digital signage and interactive kiosk systemsFamiliarity with networking technologies (connectivity, modems, cellular, WiFi)Provide ongoing technical support for hardware and software issuesSupport on-site and remote troubleshooting and maintenance (i.e. client locations)Install and Configure media players, computers and content management softwareCoordinate with third-party on-site technicians when requiredMonitor system performance and resolve issues proactivelySupport time-sensitive deployments and live event environmentsTechnical RequirementsBelow are the software and systems we utilize. The employee will be expected to learn and use the below systems (we will provide training and support to ensure adoption and advanced skills).Software and Content Management SystemsBrightSign Connected hardware/softwareOnSign CMS (Publishing & Template Development)Windows OS configurationKioWare (URL lockdown and kiosk configurations)Field Nation (on-site technician coordination)TeamViewer (remote support)Hardware Configuration & SupportBrightSign Players / OnSign configurationsCradlepoint modemsSamsung touch displaysLG touch displaysIntel NUC devicesAndroid tabletsWindows tabletsRequired Skills & ExperiencePrior Experience in AV, digital signage, or technical support rolesStrong troubleshooting skills across hardware and softwareComfortable working independently and in remote locations (on-site)Strong communication skillsAbility to travel for on-site support as neededNice to HaveExperience supporting multi-location deploymentsPrevious experience working with field technicians Certified COMP/TIA Support specialistWhat We OfferFlexible full-time or part-time optionsHybrid work environmentCompetitive compensation based on experienceHands-on work with modern technologySupportive and growing technical teamSignificant growth opportunitiesHow to ApplyPlease submit your resume along with a brief overview of your technical experience. Qualified candidates will be contacted for an interview.adam@bigdigital.ca