Hospitality Operations Manager
7 days ago
Kalido Hospitality Group is a leading hospitality management company specializing in hotels, serviced apartments, and short-term rentals. With expertise spanning development & design, revenue management, sales, marketing, and operations, we collaborate with developers, owners, and operators to drive property success in today's fast-paced hospitality landscape.
Operations Supervisor Role OverviewWe are seeking a full-time Operations Supervisor to join our team in the Greater Vancouver Metropolitan Area. This role involves handling a variety of responsibilities, from managing teams and overseeing daily operations to solving challenges on the spot, all with a friendly and proactive attitude.
Key Responsibilities- Day-to-day operations management, staff supervision, quality service delivery, and operational efficiency.
- Strong leadership and team-building skills to foster a positive culture.
- Proficiency in relevant software and systems to streamline operations.
- Bachelor's degree in Hospitality Management or a related field (preferred).
- Experience in operations management in hospitality (preferably in hotels and vacation rentals).
- Ability to share guest satisfaction data promptly and address employee concerns proactively.
- Familiarity with brand service standards and commitment to continuous improvement.
- Ensuring compliance with high hospitality standards across the team.
- Assisting in quality audits and implementing key control measures.
- Reviewing financial data to identify cost-saving and revenue-boosting opportunities.
- Applying policies and procedures consistently while recognizing team achievements.
- $65,000 - $80,000 estimated annual salary based on experience and qualifications.
- Potential for career growth and professional development within the hospitality industry.
- Collaborative work environment with a dynamic team.
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Hospitality Operations Manager
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Hospitality Operations Manager
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