Hospitality Manager

1 month ago


Toronto, Ontario, Canada Auberge du Pommier Full time
Job Summary

This position is responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and managing staff to maintain high standards. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering outstanding results.

Responsibilities
  • Lead and motivate a team of staff to deliver exceptional customer service and achieve sales targets.
  • Manage restaurant operations, including inventory control, cash handling, and staff scheduling.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Monitor and maintain high standards of cleanliness, hygiene, and safety in the restaurant.
  • Collaborate with the management team to achieve business objectives and drive revenue growth.

Requirements
  • 3+ years of experience in a hospitality management role.
  • Proven track record of delivering exceptional customer service and results in a fast-paced environment.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Knowledge of inventory management, cash handling, and staff scheduling procedures.

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