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Travel Consultant
2 months ago
We are seeking a highly skilled Travel Consultant to join our team at Expedia Cruises in Kerrisdale. As a key member of our team, you will be responsible for providing exceptional customer service and expert advice to clients planning their dream cruises.
Key Responsibilities- Customer Service: Provide personalized travel recommendations and solutions to clients, ensuring their cruise experience meets their expectations.
- Cruise Product Knowledge: Stay up-to-date on the latest cruise offerings, itineraries, and promotions to provide expert advice to clients.
- Travel Planning: Assist clients in planning their cruises, including booking flights, hotels, and shore excursions.
- Problem-Solving: Resolve customer complaints and issues in a professional and timely manner.
- Team Collaboration: Work closely with colleagues to achieve sales targets and provide exceptional customer service.
- Education: No degree, certificate, or diploma required.
- Experience: 3 years to less than 5 years of experience in the travel industry.
- Skills: Excellent communication and interpersonal skills, attention to detail, and ability to work in a fast-paced environment.
Our team is a hybrid work environment, with a focus on providing exceptional customer service and expert advice to clients. We offer a competitive compensation package, including commission and other benefits.
