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Optical Associate

1 month ago

Penticton, British Columbia, Canada FYidoctors Full time

Are you passionate about delivering exceptional customer service and helping people see the world more clearly? We're looking for a skilled Optical Associate to join our team at FYidoctors in Penticton Skaha Lake.

Key Responsibilities:

  • Provide personalized eyewear consultations to patients, ensuring they receive the best value and quality for their lifestyle needs
  • Interpret optical prescriptions and perform frame and facial measurements to ensure correct fit and positioning of new eyewear
  • Communicate effectively with patients, medical service providers, and third parties to ensure seamless billing and payment processes
  • Manage appointment bookings, prescription printouts, and billing and payments with precision and attention to detail
  • Uphold excellent customer service standards, using charisma and problem-solving skills to resolve patient concerns

What We Offer:

  • Excellent wages, including quarterly bonuses for qualifying clinics
  • A comprehensive benefits package, including outstanding optical coverage
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment
  • A workplace culture that fosters collaboration and a sense of belonging
  • Ongoing training and development opportunities to help you develop your career

About FYidoctors:

We're Canada's largest and most technologically advanced eyecare provider, dedicated to enhancing the lives of our patients. Our doctor-led, patient-first approach has driven our rapid growth, and we're committed to being more than just a workplace – we're a community that values diversity, equity, inclusion, and opportunity.