Supply Chain Operations Manager
3 weeks ago
We are seeking a highly skilled Freight and Logistics Coordinator to join our team at Fastfrate Group. As a key member of our operations team, you will be responsible for overseeing and facilitating the smooth flow of our supply chain.
Job SummaryThis is a collaborative role that requires strong communication and teamwork skills. You will work closely with carriers, customers, and internal stakeholders to ensure timely and efficient delivery of goods.
About the Role- Negotiate freight rates with carriers for domestic and cross-border TL and LTL shipments.
- Source and qualify carriers to meet our quality standards.
- Perform day-to-day activities with a sense of urgency and attention to detail.
- Respond quickly to customer requests and concerns.
- Follow up on delivery delays or security issues in a timely manner.
- Grow and develop existing carrier and customer relationships.
- Responsible for margin improvement through various methods.
- Track and trace shipments to ensure accurate delivery.
- Obtain all accessorial approvals and complete loads within 48 hours of occurrence.
- Ensure the highest level of customer experience is provided.
Salary: $65,000 - $80,000 per year, depending on experience.
Required Skills and Qualifications
- Experience in cross-border shipping, full-truckload as well as less-than-truckload.
- Experience in third-party logistics or brokerage role.
- Ability to make quick decisions and solve problems efficiently.
- Strong attention to details and ability to multitask.
- Effective teamwork skills and ability to communicate effectively with carriers and customers.
- Ability to build rapport with both carriers and customers.
Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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