Supply Chain Operations Manager

3 weeks ago


Montreal, Quebec, Canada Fastfrate Group Full time

We are seeking a highly skilled Freight and Logistics Coordinator to join our team at Fastfrate Group. As a key member of our operations team, you will be responsible for overseeing and facilitating the smooth flow of our supply chain.

Job Summary

This is a collaborative role that requires strong communication and teamwork skills. You will work closely with carriers, customers, and internal stakeholders to ensure timely and efficient delivery of goods.

About the Role
  • Negotiate freight rates with carriers for domestic and cross-border TL and LTL shipments.
  • Source and qualify carriers to meet our quality standards.
  • Perform day-to-day activities with a sense of urgency and attention to detail.
  • Respond quickly to customer requests and concerns.
  • Follow up on delivery delays or security issues in a timely manner.
  • Grow and develop existing carrier and customer relationships.
  • Responsible for margin improvement through various methods.
  • Track and trace shipments to ensure accurate delivery.
  • Obtain all accessorial approvals and complete loads within 48 hours of occurrence.
  • Ensure the highest level of customer experience is provided.

Salary: $65,000 - $80,000 per year, depending on experience.

Required Skills and Qualifications

  • Experience in cross-border shipping, full-truckload as well as less-than-truckload.
  • Experience in third-party logistics or brokerage role.
  • Ability to make quick decisions and solve problems efficiently.
  • Strong attention to details and ability to multitask.
  • Effective teamwork skills and ability to communicate effectively with carriers and customers.
  • Ability to build rapport with both carriers and customers.

Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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