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Store Operations Manager

3 weeks ago


Victoria, British Columbia, Canada PetSmart Store Support Group, Inc. Full time
Job Description

The Department Manager will be responsible for the overall management of the store, including supervising staff, managing inventory, and maintaining store appearance. Key responsibilities include:

  • Providing exceptional customer service and resolving customer complaints.
  • Recruiting, training, and developing staff to ensure they have the skills and knowledge needed to succeed.
Requirements

To be successful in this role, you'll need:

  • A passion for pet care and customer service.
  • Excellent communication and leadership skills.
  • The ability to work effectively in a fast-paced environment.