Front Desk Supervisor

4 days ago

Prince George, British Columbia, Canada Prince Motel Full time

Front Desk Manager at Prince Motel

We are seeking a highly organized and detail-oriented individual to join our front desk team as a Front Desk Manager. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including checking guests in and out, handling room assignments, and maintaining accurate records.
  • Ensure a smooth guest experience by anticipating and meeting their needs, providing recommendations, and resolving any issues that may arise.
  • Work collaboratively with the hotel team to ensure seamless communication and a high level of service.
  • Maintain a clean and organized front desk area, ensuring that all necessary materials and equipment are readily available.

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a customer service role
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
  • Proficiency in English, with the ability to communicate effectively with guests and colleagues

Working Conditions:

  • Permanent position
  • 25 to 35 hours per week
  • Anglais

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