Network and System Administrator
2 days ago
Role Overview:
We are seeking an experienced IT Support Specialist to join our team at Accounting Advantage. As a key member of our IT department, you will be responsible for providing top-notch support to our employees and customers, ensuring the smooth operation of our IT systems, and driving business success through innovative solutions.
About the Position:
- Work closely with cross-functional teams to deliver solutions, meet customer expectations, and drive business outcomes.
- Analyze complex technical issues, identify root causes, and develop effective resolutions.
- Stay up-to-date with industry trends, best practices, and emerging technologies to enhance our IT services and capabilities.
Requirements:
- A degree or certification in Information Technology or a related field.
- 2-3 years of experience in IT Support/Help Desk troubleshooting.
- Excellent communication, problem-solving, and analytical skills.
- A strong understanding of systems, applications, servers, networking protocols, standards, software, and hardware.
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