Food Service Operations Manager

3 weeks ago


Wainwright, Canada Quiznos Full time
Job Summary

As a Food Service Supervisor at Quiznos, you will be responsible for overseeing the day-to-day operations of our food preparation and service team.

Duties and Responsibilities
  • Team Management: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and to a high standard.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Quality Control: Establish methods to meet work schedules and ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Administration: Prepare budget and cost estimates, maintain records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, maintaining a positive and respectful attitude at all times.
Requirements and Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Work Conditions: Combination of sitting, standing, walking, and standing for extended periods, with a focus on maintaining a high level of customer satisfaction.


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