Customer Service Representative

3 weeks ago


Winnipeg, Manitoba, Canada Midas Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Advisor to join our team at Midas. As a key member of our sales and service team, you will be responsible for delivering exceptional customer service, developing and presenting estimates, and selling jobs to customers.

Key Responsibilities
  • Develop and present estimates to customers
  • Sell jobs to customers and increase retail sales and shop profitability
  • Answer telephone calls and book appointments while delivering exceptional customer service
  • Work alone covering managers' days off and contribute to achieving shop objectives and goals

Requirements
  • General automotive knowledge and 1 year experience in the automotive industry
  • Excellent customer service skills and good communication skills
  • Ability to work a flexible schedule including weekends, evenings, and holidays
  • Valid driver's license or ability to get to all locations in Winnipeg

About Midas

Midas is an equal opportunity employer with a strict policy against any form of discrimination. We are committed to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.



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