Beauty Department Manager

3 weeks ago

Abbotsford, British Columbia, Canada H & M Hennes & Mauritz Gruppe Full time

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. We're looking for a talented individual to help us unlock our full potential.

Key Responsibilities:
  • Manage, recruit, onboard, train, develop and provide succession planning for the staff in the store in partnership with the Store Manager.
  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws including approving time-off requests, pay, location or title changes.
Commercial Focus:
  • Take action within the department to maximize sales through joint operational and commercial focus to obtain the highest level of profitability.
Operations and Customer Service:
  • Effectively schedule the staff within the department according to the needs and restrictions of the business and adjust hours as necessary to reach store and SPH goals.
  • Work with sales and cost plans, budgets and other available tools to make business decisions to ensure maximum profitability.
  • Maintain high-quality H&M direct and indirect customer service by providing the best shopping experience for each customer and role modeling the 5 basic demands on the selling floor, in the fitting room, and at the cashpoint.
Qualifications:
  • High School graduate or equivalent. Associate's or Bachelor's Degree preferred.
  • Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge.
  • Experience in administrating progressive discipline process and performance management.

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