Retail Store Operations Manager
2 days ago
Retail Store Operations Manager
About the RoleWe are seeking a highly skilled Retail Store Operations Manager to join our team at Sky Liquor Discounter. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Assign and oversee sales floor staff to ensure optimal productivity and customer satisfaction.
- Manage inventory levels, including ordering merchandise and maintaining accurate stock counts.
- AUTHORIZE THE RETURN OF MERCHANDISE and resolve customer complaints in a professional manner.
- Create and implement work schedules that meet business needs and employee requirements.
- Sell merchandise to customers and provide exceptional customer service.
- Resolving issues that may arise, including customer requests, complaints, and supply shortages.
- Organize and maintain an efficient and organized inventory system.
- Supervise and coordinate the activities of sales floor staff, office staff, and volunteers.
To be successful in this role, you will require:
- Secondary (high) school graduation certificate.
- A minimum of 1 year of experience in a similar role, preferably in a retail environment.
- Basic security clearance.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with attention to detail.
- Accurate, client-focused, flexible, organized, reliable, and a team player.
This is a permanent full-time position working 40 hours per week. The salary range for this role is $45,000 - $60,000 per annum, depending on experience. Benefits include opportunities for career growth and development, a competitive salary, and a comprehensive benefits package.
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