Retail Store Operations Manager

2 days ago


Wainwright, Canada Sky Liquor Discounter Full time
Job Title

Retail Store Operations Manager

About the Role

We are seeking a highly skilled Retail Store Operations Manager to join our team at Sky Liquor Discounter. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Assign and oversee sales floor staff to ensure optimal productivity and customer satisfaction.
  • Manage inventory levels, including ordering merchandise and maintaining accurate stock counts.
  • AUTHORIZE THE RETURN OF MERCHANDISE and resolve customer complaints in a professional manner.
  • Create and implement work schedules that meet business needs and employee requirements.
  • Sell merchandise to customers and provide exceptional customer service.
  • Resolving issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain an efficient and organized inventory system.
  • Supervise and coordinate the activities of sales floor staff, office staff, and volunteers.
Requirements

To be successful in this role, you will require:

  • Secondary (high) school graduation certificate.
  • A minimum of 1 year of experience in a similar role, preferably in a retail environment.
  • Basic security clearance.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with attention to detail.
  • Accurate, client-focused, flexible, organized, reliable, and a team player.
Work Environment

This is a permanent full-time position working 40 hours per week. The salary range for this role is $45,000 - $60,000 per annum, depending on experience. Benefits include opportunities for career growth and development, a competitive salary, and a comprehensive benefits package.



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