Sales Team Lead for Quark Consulting Group Ltd.

7 days ago


Coquitlam, British Columbia, Canada Quark Consulting Group Ltd. dba Shell Gas Station Full time
About the Role

We are seeking a seasoned Sales Team Lead to join our team at Quark Consulting Group Ltd. dba Shell Gas Station.

Job Description

The Sales Team Lead will be responsible for managing sales teams and ensuring excellent customer service is provided at all times. Key responsibilities include:

  • Assigning tasks and duties to sales workers, ensuring they meet their targets and perform their roles effectively.
  • Hiring and training or arranging for training of staff to ensure they have the necessary skills to excel in their positions.
  • Authorizing returns and refunds, maintaining high standards of customer satisfaction.
  • Coordinating work schedules to meet business demands and employee needs.
  • Selling merchandise directly, upholding company standards and best practices.
  • Preparing comprehensive reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Addressing customer complaints, resolving issues promptly and fairly, and identifying opportunities for improvement.
  • Overseeing inventory management, ensuring accurate stock levels and efficient storage.
  • Supervising and coordinating activities of sales workers, promoting teamwork and collaboration.
Requirements

To succeed as a Sales Team Lead at Quark Consulting Group Ltd., you will need:

  • A secondary (high) school graduation certificate.
  • At least 7 months to less than 1 year of experience in a similar role.
Working Conditions

This is a permanent position, working approximately 30-40 hours per week. The work language is English, and the successful candidate must be fluent in this language.


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