Customer Service Representative
3 weeks ago
We are seeking a highly skilled Customer Service Advisor to join our team at Midas. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service, developing and presenting estimates, and selling jobs to customers. You will also be responsible for answering telephone calls, emails, and booking appointments while maintaining a high level of customer satisfaction.
Key Responsibilities
Develop and present estimates to customers
Source parts and sell jobs to customers
Answer telephone calls, emails, and book appointments
Increase and optimize retail sales and shop profitability
Ability to work alone covering managers' days off
Requirements
General automotive knowledge
1 year experience in the automotive industry
Excellent customer service skills
Good communication skills
Team-building skills
Valid driver's license or ability to get to all locations in Winnipeg
Ability to work a flexible schedule including weekends, evenings, and holidays
Ability to work at different Midas locations
If you are experienced in automotive with excellent customer service skills, then this job is for you. Apply today and take the first step towards a rewarding career with Midas. Compensation: $18.00 - $23.00 per hour
MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location's management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.
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