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Cloud Solution Architect

2 months ago

Old Toronto, Ontario, Canada Microsoft Full time
About the Role

We are seeking a highly skilled Cloud Solution Architect to join our team at Microsoft. As a Cloud Solution Architect, you will play a critical role in helping our customers achieve their business outcomes faster with technology that does more.

Key Responsibilities
  • Customer Centricity
    • Drive positive customer satisfaction and become a trusted advisor.
    • Develop and expand existing impactful relationships with customer and partner architects, C-level technical decision makers, and business stakeholders.
    • Provide direction to technical decision makers and build the bridge between technical decision makers and business decision makers.
  • Business Impact
    • Consumption growth - Develop opportunities to drive customer success business results and help customers get value from their Microsoft investments.
    • Resolution of customer blockers - Identify resolutions to customer blockers by leveraging Microsoft Cloud and your professional subject matter expertise.
    • Identify and evaluate industry trends, gather customer/partner insights, and map organizational best practices and digital transformation solutions to customer/partner business outcomes.
  • Technical Leadership
    • Learn it all - Align individual skilling to team/area demands and customer success goals.
    • Accelerate customer outcomes - Share expertise in relevant communities, contribute to intellectual property creation and re-use to accelerate customer outcomes.
    • Connect gaps and patterns across business and technology areas and drive changes and improvements to existing intellectual property, technologies, and/or processes that enable solutions to scale across customers/partners.
    Requirements
    • Education and Experience
      • Bachelor's degree in computer science, information technology, engineering, business, or related field and 4+ years of experience in Microsoft cloud technologies, infrastructure technologies, information technology consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, customer success, and/or consulting.
      • OR equivalent experience.
    • Additional Qualifications
      • Master's degree in computer science, information technology, engineering, business, or related field.
      • Technical certification in one or more cloud technologies or adoption and change management certification.
      • 6+ years of experience with one or more of the following areas: agile methodologies, SRE, cloud platform engineering, or service management.
    About Microsoft

Microsoft is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We believe that diversity and inclusion are essential to our success and are committed to creating a workplace where everyone can thrive.