Senior Spa Operations Director

2 weeks ago


Surrey, British Columbia, Canada Fusion Beauty Skin and Nails Inc Full time
About Fusion Beauty Skin and Nails Inc

Fusion Beauty Skin and Nails Inc is a dynamic company dedicated to delivering exceptional customer experiences in the spa industry.

Job Title: Senior Spa Operations DirectorEstimated Salary Range: $60,000 - $80,000 per year

This senior-level position oversees the daily operations of our spas, ensuring seamless execution of services and high-quality customer satisfaction.

Key Responsibilities:
  • Direct and control daily spa operations to meet business objectives
  • Evaluate daily operations to identify areas for improvement and implement changes
  • Plan and organize daily operations, including staff scheduling and resource allocation
  • Establish or implement policies and procedures for staff to ensure consistency and quality
  • Manage contracts for advertising or marketing strategies to promote the spa's services
  • Hire, train, and supervise staff to maintain a high-performing team
  • Address customers' complaints or concerns promptly and professionally
Requirements:
  • Bachelor's degree in a related field (e.g., hospitality, business administration)
  • 1-2 years of experience in spa management or a related field
  • Strong leadership and communication skills
  • Attention to detail and ability to multitask
  • Fast-paced environment with flexibility to adapt to changing situations
  • Client-focused mindset with excellent problem-solving skills
  • Reliable and organized with strong judgment
Work Conditions:
  • Public transportation available
Benefits:
  • Competitive salary range
  • Ongoing training and development opportunities
  • Benefits package (to be discussed during interview process)


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